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Administrative Coordinator
Administrative CoordinatorTekwissen • Baltimore, MD, United States
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Administrative Coordinator

Administrative Coordinator

Tekwissen • Baltimore, MD, United States
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  • [job_card.temporary]
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Overview :

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide.The below job opportunity is to one of Our clients who offer biotechnology product development services. The Company focuses on providing laboratory equipment, chemicals, supplies, and services used in healthcare, scientific research, safety, and education.

Job Title : Administrative Coordinator

Location : Baltimore, MD, 21205

Duration : 4 Months

Job Type : Temporary Assignment

Work Type : Onsite

Job Description : General Summary :

  • Within this structure, the Administrative Coordinator functions as a site-based operational lead and reports to the Administrative Manager.
  • The Administrative Coordinator role combines advanced administrative expertise, leadership in daily clinic workflows, and ensures an exceptional client experience across SHWB services.
  • This position requires flexibility to deploy to other clinical locations to support cross- site needs and will serve as a key point of contact for resolving logistical, facilities, and systems issues on site.

Key Responsibilities and Duties

  • Serve as on-site lead for administrative operations across assigned clinical site(s), representing SHWB administrative leadership in daily functions.
  • Redeploy to other clinical locations when necessary to provide coverage or continuity of service.
  • Manage complex administrative workflows, including :
  • Point & Click (PnC) Electronic Health Record operations
  • Daily no-show workflows, appointment eligibility checks, and insurance documentation review
  • Intensive scheduling coordination for intakes, psychiatry, specialty care, and vaccine / flu clinics
  • Review and process medical records requests
  • Handle facilities and IT-related tickets, including submitting service requests, tracking progress, and ensuring follow-up through to resolution.
  • Support physical clinic space to ensure a professional, welcoming, and well- functioning environment.
  • Support new hire setup in coordination with credentialing specialist, IT, facilities, and clinical teams.

    • Administrative and Front Desk Functions

  • Serve as a warm and informed first point of contact for students and clients.
  • Answer phones and facilitate appointment scheduling, clinical communications,and general inquiries.
  • Cross-trained in all administrative tasks and responsibilities for Mental Health Services and Primary Care
  • Provide backup coverage for administrative staff.
  • Ensure smooth coordination and communication between clinical providers and administrative staff.

    • Departmental Support

  • Participate in event planning and logistics coordination for departmental meetings, trainings, and student engagement efforts.
  • Support schedule / template management in the EHR system.
  • Update departmental website content in coordination with leadership.
  • Maintain working knowledge of university processes.

    • Special Knowledge, Skills, and Abilities

  • Strong leadership skills; ability to manage performance and provide mentorship
  • Excellent customer service, interpersonal, and conflict resolution skills
  • Strong time management and multitasking abilities in a fast-paced clinical setting
  • Advanced knowledge of EMR systems
  • Ability to handle sensitive and confidential information with discretion
  • Proficiency with Microsoft Office 365

    • TekWissen® Group is an equal opportunity employer supporting workforce diversity.

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