Hotel Front Desk Agent

Hotel Front Desk Agent

Hilton Garden Inn of Overland Park in Overland Park, KS is looking to hire a full-time Hotel Front Desk Agent. Are you extremely friendly and outgoing? Does starting a career in the hospitality industry excite you? If so, please read on!

This position earns a competitive wage of $15/hour. We provide excellent benefits, including medical, dental, vision, a 401(k), and discounts on hotel rooms. If this sounds like the right opportunity for you, apply today!

About Hilton Garden Inn of Overland Park

Our hotel strives to provide the best service possible and ensure our guests feel right at home with our free WiFi, restaurant, fitness center, indoor pool, and 24-hour snack shop. We offer comfortable accommodations and caring staff that ensure every stay is memorable. Our team contributes to a very uplifting work environment that inspires each person to succeed in their role. We know that our employees are at the heart of what we do, which is why we value their time by offering flexible scheduling and room for advancement. Working together is the foundation of our success, and one of the reasons our team loves coming to work here!

A Day in the Life of a Hotel Front Desk Agent

As a Hotel Front Desk Agent, you are the face of hospitality! You are the very first impression each guest has as they walk through our doors. With a friendly attitude, you greet each guest and assist with check-in or check-out. You enthusiastically register guests and assign rooms, accommodating special requests whenever possible. Using your top-notch communication skills, you speak with guests over the phone to make or adjust reservations. You keep the front desk area clean and presentable for our guests. Always meticulous, you make sure that all billing is accurate. You are sure to handle cash, credit cards, and checks responsibly according to our policies and procedures. As needed, you provide positive resolutions to guest concerns. Meeting guests and helping them have the best experience possible fills you with great satisfaction!

Qualifications

• Experience working at a hotel
• Ability to stand or walk for long periods of time

Experience working specifically with Hilton is preferred but not required. Computer skills would be a plus. Can you effectively prioritize multiple tasks? Do you have excellent communication skills? Can you show hospitality to all guests? Are you highly organized and detail-oriented? If yes, you might just be perfect for this position!

Are you ready to join our team? If you feel that you would be right for this hospitality job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!