Surgical Scheduler II- General Surgery

Position Summary
Under general supervision and following established policies and procedures, coordinates complex scheduling of inpatient and ambulatory surgical procedures for operating rooms according to predetermined block schedules and established policies and procedures. Works with nursing, surgical, and anesthesiology staff to monitor and evaluate scheduling procedures and develop strategies to promote efficient utilization of surgical suites. May coordinate surgical cases for multiple surgeons at multiple locations.

Key responsibilities

• Schedules inpatient and ambulatory surgical procedures for operating rooms according to predetermined block schedules and established policies and procedures. Prepares complete daily surgical schedules, including special equipment requirements and incorporating radiology and other non-surgical use of operating room facilities. Communicates with surgeons, secretarial staff, and admissions personnel to obtain needed information, coordinate and confirm schedules and identify special requirements for procedures.
• Notifies all referring physicians of upcoming procedures and surgeries. Identifies additional OR time for surgeon separate and apart from block time as needed.
• Records and compiles scheduling information on hospital and departmental computer systems. Reviews and verifies accuracy of basic patient information.
• Prints and distributes schedules to designated areas of the program.
• Identifies and communicates critical information, such as surgeon and physician availability, and special supply and equipment requests, to nursing and other appropriate staff, as necessary.
• Works with nursing, surgical, and anesthesiology staff to monitor and evaluate scheduling procedures and develop strategies to promote efficient utilization of surgical suites.
• Responds to requests for routine information or assistance from patients/parents, visitors, and hospital staff, referring inquiries requiring clinical or management judgment to appropriate personnel. Requests clarification of assigned tasks or instructions from supervisor as necessary.
• Schedules any consults needed prior to the surgery as requested, i.e. cardiac clearance
• Monitors Epic for insurance authorization for the procedures
• Brings high priority issues to supervisor’s attention, and provides updates to supervisor in the follow-up and/or resolution of these, and/or related issues
• Assists with onboarding of new staff and provide ongoing support and assistance to staff
• Able to work independently without direct supervision. Provides support to level I. Training others and acting as a resource.
• Assists in the preparation and compilation of monthly OR metrics reports, as defined by the PA or DA.

Minimum qualifications

Education: High School Diploma/GED

Experience:

• Minimum 2 years of healthcare admin experience. 1 year of direct surgical scheduling experience required for external candidates.
• Analytical skills to gather and interpret data in situations in which the information or problems are relatively routine.
• The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.

Schedule: Monday- Friday, hybrid after training period (1-2 days per week in office)

The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.