Transfer & Online Student Admissions Counselor

Posting Text

DSU is seeking a highly motivated and dynamic individual to join our team as a Transfer & Online Admissions Counselor. As an essential member of our admissions department, you will play a crucial role in attracting and guiding prospective undergraduate transfer and online students through the stages of admission to enrollment.

Responsibilities

• Guide prospective students through the various stages of the admissions process, from initial inquiry to enrollment, providing them with accurate and timely information about our programs, admission requirements, and enrollment procedures.
• Travel to regional community colleges, especially those with existing articulation agreements, to foster institutional relationships and recruit prospective transfer students.
• Attend regional transfer college fairs to promote the university and its academic programs.
• Create comprehensive communication plans tailored to specific target audiences, including prospective students, parents, and educational advisors.
• Utilize various communication channels such as email, phone calls, social media, and live chat to engage with prospective students and provide personalized guidance.
• Conduct virtual and in-person admission visits, providing accurate and engaging information to prospective students.
• Conduct preliminary transfer course evaluations.
• Maintain accurate records of prospective students, inquiries, applications, and admissions data using our CRM system.
• Monitor and analyze recruitment metrics to evaluate the effectiveness of recruitment strategies and identify areas for improvement.
• Serve as the primary contact for prospective transfer and online students (“shoppers”), offering personalized guidance through the admission process.

Qualifications:

• Bachelor’s degree is required.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong interpersonal and communication skills, both written and verbal.
• Excellent customer service skills with a student-centered approach.
• Ability to work independently and as part of a team, demonstrating initiative, flexibility, and adaptability.
• Strong organizational and time management skills, with the ability to prioritize and multitask effectively.
• Familiarity with student information systems or admissions software is beneficial.
• Previous experience in admissions, enrollment management, or related fields is a plus.
• Must be authorized to work in the U.S. Sponsorship is not available for this position.

Benefits:

• Flexible benefits package – health, dental, vision, life insurance, short-term disability, hospital indemnity insurance, flexible spending account, health savings account, health reimbursement account.
• South Dakota Retirement System. Employees receive 6% fully matched contributions from SDRS and are vested after three years of service.
• Paid time off – full time 12-month employees earn 15 days per year of annual leave and 14 days of sick leave per year.
• In addition, employees receive 11 federal paid holidays.
• Reduced tuition for education.
• Professional liability Paid family leave