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Mass Tort Case Intake Manager
Mass Tort Case Intake ManagerZerega Consulting • San Francisco, CA, United States
Mass Tort Case Intake Manager

Mass Tort Case Intake Manager

Zerega Consulting • San Francisco, CA, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
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This range is provided by Zerega Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00 / yr - $100,000.00 / yr

Our client is a fast-growing legal-tech startup built by a mission-driven team of top-tier legal professionals and technologists. Their proprietary platform is transforming how plaintiffs in mass tort and class action cases access justice.

They are hiring a Case Intake Manager to lead and scale their intake operations from the ground up. This is an in-house role ideal for a seasoned case manager from a plaintiff-side firm who thrives in fast-paced, high-impact environments and is excited to build something meaningful from day one.

Why You Should Apply

  • Help thousands of victims obtain justice in large-scale class action and mass tort cases
  • Work with a high-caliber team of legal, tech, and operations professionals
  • Competitive base salary plus equity in a purpose-driven startup
  • Join a stable, well-structured organization early in its growth
  • Shape systems and tools that will impact the future of plaintiff litigation

What You'll Do

  • Design and launch high-performing intake funnels for mass tort and class action campaigns
  • Screen leads, vet eligibility, and secure signed retainers
  • Maintain full compliance with TCPA, HIPAA, attorney advertising, and bar rules
  • Track KPIs and optimize conversion rates, response time, and intake quality
  • Build and manage a high-performing intake team as the company scales
  • Collaborate with engineers, attorneys, and marketing to improve client workflows
  • You Bring

  • 3+ years of case intake experience in mass tort, personal injury, or consumer class action law
  • Expertise with plaintiff-side intake workflows and qualification criteria
  • Hands-on experience with CRMs such as Litify, Law Ruler, or HubSpot
  • A sharp operational mindset and strong data tracking instincts
  • Excellent written and verbal communication skills
  • A bachelor’s degree from a top university
  • Demonstrated longevity in previous roles
  • Bonus Points For

  • Experience in startups, legal tech, or fast-scaling environments
  • Fluency in Spanish or other secondary languages
  • Local to the San Francisco Bay Area
  • Reporting Line

    This role reports directly to the General Manager and works closely with executive leadership.

    Seniority level

    Seniority level

    Not Applicable

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Legal

    Industries

    Legal Services

    Referrals increase your chances of interviewing at Zerega Consulting by 2x

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