Business Analyst

Trident Consulting is hiring Financial Accounts Analyst in RTP, NC - Hybrid Onsite

Title: Financial Accounts Analyst
Location: RTP, NC- Hybrid Onsite
Type: W Contract

Pay Rate: $-/hr.

Responsibilities:

• Team Lead Collections - Escalation point for USCAN accounts
• Own suspending and terminating for CCE
• Keep track of all manually suspended accounts
• Provide weekly updates on the suspended accounts and liaise with the collector/customer to understand if they should resume or get terminated
• Solving customer escalations within USCAN
• Review, assist, and train collectors on how to resolve disputes
• Liaise between Cisco and a vendor for any USCAN account sent tordparty
• Review reports and provide account status updates
• Assist with resuming suspended customers by identifying cause of suspension and resolve the issue prior to resuming services

About Trident: Trident Consulting is an award-winning IT/engineering staffing company founded in and headquartered in San Ramon, CA. We specialize in placing high-quality vetted technology and engineering professionals in contract and full-time roles. Trident's commitment is to deliver the best and brightest individuals in the industry for our clients' toughest requirements.