Talent.com
Store Manager
Store ManagerWashington Staffing • Spokane, WA, US
[error_messages.no_longer_accepting]
Store Manager

Store Manager

Washington Staffing • Spokane, WA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Store Manager

Manages the operation of a Walgreen store. Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.

Job Responsibilities / Tasks

Customer Experience

  • Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.
  • Greets customers and clinic patients, and offers assistance with products and services.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Resolves customer complaints and helps respond to customers' special needs.

Operations

  • Supervises operation of the store and pharmacy, including opening / closing / changing shifts, task delegation and scheduling team members.
  • Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
  • Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
  • Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
  • Supervises receiving, stocking, pricing, returning, and transferring of merchandise.
  • Ensures execution of District Manager operational feedback.
  • Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.
  • Ensures that store / grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
  • Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom+, etc. Ensures response to all systems problems by contacting information technology support.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.

    • Daily Planning and Execution

  • Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.

    • Business Performance Management

  • Analyzes financial and performance data; develops action plans to increase sales and control costs.
  • Reviews KPIs daily and prepare to discuss with district management.
  • Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.
  • Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.
  • Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.

    • Business Planning

  • Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.
  • Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.

    • People and Performance Management

  • Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
  • Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.
  • Makes hiring, promotion and termination decisions.
  • Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.
  • Develops employee performance plans and follows up according to deadlines.
  • Monitors and approves team member compensation.
  • Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.
  • Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members
  • Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.

    • Training and Personal Development

  • Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in Store Manager Position.
  • Follows performance improvement plans offered by District Manager.
  • Obtains pharmacy technician registration / licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).
  • Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.

    • Communications

  • Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.
  • Conducts community outreach (e.g., speaks with members of community, physicians in area).
  • Assists District Manager in planning and attending community events.

    • Job ID : 1702760BR

    [job_alerts.create_a_job]

    Store Manager • Spokane, WA, US

    [internal_linking.related_jobs]
    Store Manager Sally Beauty Spokane Valley Store 2622

    Store Manager Sally Beauty Spokane Valley Store 2622

    Sally Beauty Holdings • Spokane, WA, US
    [job_card.full_time]
    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager

    Store Manager

    Family Dollar • Deer Park, WA, USA
    [job_card.full_time]
    Join the Family Dollar team as a Store Manager and help us lead our store to success.As a Store Manager, you will be responsible for hiring, training, and managing staff, overseeing store operation...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Multi Store Operations Manager

    Multi Store Operations Manager

    Jackson Hewitt • Spokane, WA, US
    [job_card.full_time]
    Multi Store Operations Manager (MSM).In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate.For our clients, the ta...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Store Manager (Trent Location)

    Retail Store Manager (Trent Location)

    Washington Staffing • Spokane, WA, US
    [job_card.full_time]
    Store Manager Position At North 40 Outfitters.To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We do what we love, and we love what we do because w...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Manager

    Store Manager

    Journeys • Spokane, WA, US
    [job_card.full_time]
    Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Ric...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Manager - Spencer's

    Assistant Store Manager - Spencer's

    Spencer Gifts, LLC • Spokane, WA, United States
    [job_card.full_time]
    Store Manager, Assistant Store Manager, Manager, Assistant, Retail, Store.[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    AE - Merchandising Team Leader (Assistant Manager)

    AE - Merchandising Team Leader (Assistant Manager)

    American Eagle Outfitters • Spokane, WA, US
    [job_card.full_time] +1
    As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training and coachin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Manager

    Store Manager

    La-Z-Boy • Spokane, Washington, USA
    [job_card.full_time]
    Comfort starts with our 10000 team members across the globe who are transforming the power of comfort every day.Our employees have the power to change lives in our homes work and communities.We fos...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Manager Sally Beauty Spokane WA 10431

    Store Manager Sally Beauty Spokane WA 10431

    Sally Beauty Holdings • Spokane, WA, US
    [job_card.full_time]
    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Manager

    Assistant Store Manager

    Buckle • Spokane, WA, US
    [job_card.full_time] +1
    Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests.Ad...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager Sally Beauty Spokane Valley Store 2622

    Store Manager Sally Beauty Spokane Valley Store 2622

    SBH Health System • Spokane, WA, US
    [job_card.full_time]
    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager Sally Beauty Spokane WA 10431

    Store Manager Sally Beauty Spokane WA 10431

    SBH Health System • Spokane, WA, US
    [job_card.full_time]
    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need p...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager

    Store Manager

    Panda Restaurant Group • Veradale, WA, US
    [job_card.full_time]
    Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...[show_more]
    [last_updated.last_updated_30]
    Assistant Store Manager

    Assistant Store Manager

    Ace Hardware • Spokane, WA, United States
    [job_card.full_time]
    Retail leadership experience may qualify you for this exciting opportunity.Our friendly atmosphere, competitive wages, and commitment to excellence make Ace Hardware the Place for a fulfilling car...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Store Manager (Sales, Customer Service)

    Store Manager (Sales, Customer Service)

    Freeway Insurance Services America • Spokane, WA, US
    [job_card.full_time]
    Store Manager (Sales, Customer Service).Location : Spokane Valley, WA 99216, USA.Sign-On Bonus Opportunity of up to $4,000 •. Lucrative incentive sales plans, bonuses and sales contests.Comprehensive ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager

    Store Manager

    Boot Barn • Spokane, WA, US
    [job_card.full_time]
    The Store Manager is a champion and model of Boot Barn's Mission, Vision and Values.They are a business driver who demonstrates the highest level of leadership in support of exceptional customer se...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager - Spencer's

    Store Manager - Spencer's

    Spencer's • Spokane, WA, US
    [job_card.full_time]
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 40...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Store Manager (Trent Location)

    Retail Store Manager (Trent Location)

    North40 Outfitters • Spokane, Washington, USA
    [job_card.full_time]
    North 40 Outfitters in Spokane WA (Trent Location) .Full-Time Salaried Store Manager to join our team.We believe that each team member plays a vital role in the success of our company.We ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]