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Solution Architect
Solution ArchitectYou.com • San Francisco, CA, United States
Solution Architect

Solution Architect

You.com • San Francisco, CA, United States
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  • [job_card.full_time]
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Join to apply for the Solution Architect role at You.com .

You.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. As a cutting-edge technology company, we combine advanced AI models with user-first principles to deliver tools that enhance discovery, creativity, and productivity. We’re on a mission to create the most helpful search engine in the world—one that prioritizes transparency, privacy, and user control. We’re building a team of innovators, problem-solvers, and visionaries who are passionate about shaping the future of AI and technology. At you.com, you’ll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity. If you’re ready to make a difference and help us revolutionize the way people search and work, we’d love to have you join us.

About the Role

We are seeking a Delivery Solution Architect to lead the design, delivery, and validation of enterprise SaaS AI solutions for our customers. In this role, you will be responsible for architecting end-to-end solutions that balance technical excellence, usability, and business value. You will guide customers and internal teams through the entire solution lifecycle—from discovery and detailed design to implementation and solution validation—ensuring that our offerings are robust, scalable, and deliver exceptional user experiences. This position requires a blend of technical depth, process rigor, and a user-centric mindset, as well as the ability to communicate complex concepts to both technical and non-technical stakeholders.

Responsibilities

Solution Discovery & Design

  • Lead discovery workshops with customers and stakeholders to elicit business, functional, and technical requirements, a deep understanding of customer objectives and constraints.
  • Translate business needs into comprehensive solution architectures, including process flows, technical blueprints, and user journey maps.

Technical Leadership & Solution Validation

  • Serve as the technical authority throughout the project lifecycle, providing guidance on architectural decisions, technology selection, and best practices.
  • Oversee the implementation of solutions, working closely with engineering, product, and QA teams to ensure fidelity to the design and timely delivery.
  • Lead solution validation activities, including technical feasibility assessments, performance testing, and user acceptance testing, to ensure solutions meet business and technical requirements.
  • Proactively identify and mitigate technical risks, ensuring solutions are scalable, secure, and maintainable.

    • Process & Project Management

  • Define and document solution delivery processes, ensuring repeatability, quality, and continuous improvement across projects.
  • Track project milestones, deliverables, and dependencies, providing regular updates to stakeholders and escalating issues as needed.
  • Support resource allocation and coordination, ensuring the right mix of technical and business expertise is applied to each initiative.

    • Customer Engagement & Cross-Functional Collaboration

  • Act as a trusted advisor to customers, building strong relationships and setting clear expectations regarding solution scope, timelines, and deliverables.
  • Partner with sales, customer success, and field engineering teams to accelerate adoption and drive impactful business outcomes.
  • Provide feedback to product and engineering teams based on customer insights and solution performance, influencing product enhancements and roadmap priorities.

    • Training & Enablement

  • Deliver training and enablement sessions to customers and internal teams, ensuring effective adoption and long-term success with our solutions.
  • Develop and maintain solution documentation, architectural artifacts, and best practice guides to support ongoing customer success.

    • Qualifications

    Technical Acumen

  • Deep expertise in designing and implementing enterprise SaaS and AI solutions, with a strong understanding of cloud platforms (AWS, Azure, GCP), data engineering, and machine learning frameworks (e.g., TensorFlow, PyTorch).
  • Proficiency in programming languages such as Python, Java, or C++, and experience with modern DevOps / MLOps practices (Docker, Kubernetes, CI / CD).
  • Demonstrated ability to architect solutions that balance technical, business, and user experience requirements.

    • Process & Project Management

  • Proven experience leading solution discovery, detailed design, and validation processes in complex enterprise environments.
  • Strong organizational and time management skills, with the ability to manage multiple concurrent projects and competing priorities.

    • Communication & Leadership

  • Exceptional communication and interpersonal skills, with the ability to engage and influence both technical and non-technical audiences.
  • Experience building trusted relationships with customers and internal teams, and navigating challenging conversations to drive consensus.

    • Problem-Solving & Results-Driven

  • Strong analytical and problem-solving skills, with a track record of delivering high-quality solutions under tight deadlines.
  • Innovative mindset, with a passion for continuous learning and staying current with evolving technologies and industry trends.

    • Education & Certifications

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
  • Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert, Google Professional Cloud Architect, or AI / ML certifications) are highly desirable.

    • What Success Looks Like

  • Solutions are delivered on time, within scope, and exceed customer expectations for usability, performance, and business value.
  • Customers achieve their business objectives and realize measurable value from our SaaS AI solutions.
  • You are recognized as a trusted technical advisor and a go-to resource for solution architecture and delivery excellence.
  • Your work drives continuous improvement in our delivery processes and influences product and service enhancements.
  • You foster a culture of innovation, collaboration, and customer-centricity across teams.

    • Salary Band : $170,000—$210,000 USD.

    Company Perks

  • Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions.
  • Flexible PTO with U.S. holidays observed and a week shutdown in December to rest and recharge.
  • A competitive health insurance plan covers 100% of the policyholder and 75% for dependents.
  • 12 weeks of paid parental leave in the US.
  • 401k program, 3% match - vested immediately.
  • $500 work-from-home stipend to be used up to a year of your start date.
  • $1,200 per year Health & Wellness Allowance to support your personal goals.
  • The chance to collaborate with a team at the forefront of AI research.
  • Certain perks and benefits are limited to full-time employees only.

    • You.com is an E-Verify employer. We are also an inclusive, equitable, and accessible workplace. Please let us know if you require accommodation for any portion of the recruitment and hiring process.

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