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Operations Analyst (Hawthorne)
Operations Analyst (Hawthorne)Allstar Innovations • Hawthorne, NY, US
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Operations Analyst (Hawthorne)

Operations Analyst (Hawthorne)

Allstar Innovations • Hawthorne, NY, US
[job_card.variable_days_ago]
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  • [job_card.part_time]
[job_card.job_description]

Allstar Innovations is seeking a Jr Operations Analyst to work independently and collaboratively with key stakeholders across various teams. The SA is responsible for driving excellence in our DWC (Direct-with Consumer) and Retail Ecommerce business channels, helping to maximize both sales and consumer satisfaction along the way.

(If this sounds like you, keep reading!)

  • Be the Glue center of activity, ensuring forward & timely momentum while increasing cross-functional collaboration
  • Be the Generalist pinch hit on launching new opportunities, learning new systems and keeping organized
  • Be the Operational interface to increase efficiencies and determine the how behind department goals while exceeding customer facing KPIs

Responsibilities Include-

  • Setup and troubleshoot data feeds to ensure an end to end flow of orders from the retailer to various fulfillment channels ensuring accurate and timely fulfillment
  • Collaborate with the Supply team to maintain the stock levels behind Ecom offerings for .com retailers to guarantee a live product selection
  • Ensure compliance with all platform requirements to avoid violations or suspension and stay up to date with any changes
  • Proactively maintain a routine driven by daily tasks and long term goals for growth and cost savings
  • Responsible for publishing various weekly & monthly supply intelligence reports including aggregated scorecards and internal KPIs
  • Lead and develop strong relationships with the operational teams across our Retail network to respond quickly and accurately to inquiries
  • Able to apply existing skills to new partnerships and document standard work when procedures change alongside new opportunities
  • Attend regular check-ins with program working groups and help keep critical deliverables on track
  • Visits as required to various 3PLs for process / inventory management initiatives
  • Skills Required-

  • Bachelors degree required; Business, Marketing, Supply Chain Management or related field preferred
  • 0-2+ years of experience with Amazon and DWC / Ecom fulfillment
  • Strong analytical, problem solving, organizational and communication skills
  • Creative thinker & problem-solver with a passion for making complex things simple(r) and standardized
  • Strong proficiency in MS office suite of products; including excel. MS D365 experience is a plus
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