Software Platform Developer

Roles / Responsibilities :

Potential Assignments are :

• Administer and configure UKG Telestaff and WFM modules to meet the organization's needs.
• Maintain the user access, security roles, and workflows.
• Ensure data security by managing user access and system permissions according to best practices and organizational policies.
• Oversee the system integrates properly with other internal HR and payroll systems.
• Assist with manual data imports, exports, and updates between UKG and other systems.
• Provide technical support and troubleshooting assistance to end users.
• Escalate issues to the UKG support team when necessary and ensure timely resolution.
• Create and generate customized reports (time and attendance, payroll, compliance, etc.).
• Assist in audits and maintain compliance with labor laws, company policies, and internal controls.
• Work with City teams to recommend system improvements and upgrades.
• Lead implementation of UKG product updates, new features, and best practices.
• Test system upgrades and new features to ensure functionality and alignment with business needs.
• Conduct training sessions for new and existing employees.
• Provide knowledge transfer including proper documentation to City key personnel.

Mandatory Skills :

Desirable Skills : N / A