Account Manager

Account Manager

We are seeking an Account Manager to work onsite with our client in Des Moines, IA, focusing on process improvement and tailored benefit strategies. This role involves direct interaction with the client, broker, and carriers to manage daily tasks, ensuring timely achievement of expectations and operational goals.

Essential Responsibilities

• Provide account management support and coordinate client work.
• Collaborate to set and evaluate benefit strategies for clients.
• Maintain positive relationships and clear communication with clients, co-workers, and insurance carriers.
• Establish and manage project timelines and resources.
• Prepare presentation materials using Excel, PowerPoint, and Word.
• Support the implementation of new carriers, benefit plans, or special projects.
• Communicate daily with insurance companies, vendors, and internal teams; follow up on client requests.
• Independently interact with client contacts and present at meetings.
• Schedule and facilitate meetings, updating agendas and project plans.
• Research and resolve escalated client issues or questions.

Qualifications

• Education: High School Diploma required; College degree preferred.
• Experience: Minimum 3+ years experience in employee benefits, human resources, insurance, or related field.
• Skills & Licensing: Active state-specific Life/Health Insurance agent license or ability to obtain within three months of hire.
• Technical Competencies: Preferred technical designations: CEBS, CLU, etc.

Here's a little bit about us:

In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:

• Paid Parental Leave and supportive New Parent Benefits We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement We support those who want to develop and grow.
• 401k Profit Sharing Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
• Consistent merit increase and promotion opportunities Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity Yes, there is an annual opportunity to make more money. Who doesn't love that?!

Holmes Murphy & Associates is an Equal Opportunity Employer.

Job Requisition ID: R0000426