Operations Coordinator

Operations Coordinator

The Operations department at California College of the Arts provides leadership and operational oversight of operational and facilities functions for CCA's San Francisco campus (excluding student housing), such as project management for maintenance / repair and capital projects, campus-wide sustainability projects, and general process improvements for a smooth running campus. This position is responsible for supporting the day-to-day functions of the department and will utilize operational systems (such as the Facilities work order system) to support facilities services, accounting and purchasing, activity scheduling, event support, and other duties as assigned.

Main Responsibilities

Facilities Service Requests Tracking and Operations Support - 40%

Provides support for Operations staff and leadership, including Facilities, Capital Projects, and Public Safety. Support includes day-to-day monitoring of the facilities service request system and clerical support for contracts, payments, purchase orders, permits, and other operational activities. Working with the Sr. Director of Operations, coordinates directly with multiple stakeholders including the Facilities Manager and other external consultants and vendors (including architects, contractors, movers, etc.) to ensure service requests and contracted work are scheduled, tracked, and completed in a timely fashion. Coordinates with the Public Safety Department on operational matters as needed.

• Centralizes administration and coordination of design and construction vendors and other Facilities services under the Sr. Director of Operations.
• Meets with Operations leaders to coordinate and ensure proper documentation is in place prior to starting a project.
• Communicates Operations services requirements and ensures appropriate use guidelines are understood and enforced.
• Works with Operations leaders to develop timelines and schedules for facilities maintenance and construction work.
• Coordinates project management services as requested by Operations leaders, and ensures receipt and payment for those services.
• Develops guidelines, use parameters, and resources to streamline facilities maintenance work.

Department Administration and Communication - 40%

Acts as the first point of contact for communications between the CCA community or external parties and the Operations Department. Ensures communications are received and routed to the appropriate source.

Additional Duties as Assigned - 20%

Minimum Qualifications

Preferred Qualifications

Physical Requirements

This position may require an individual to sit or stand for long periods at a time (up to 4 hours) at a desk or in a meeting. This position requires that individuals be able to transport themselves to multiple locations within the San Francisco campus. An individual must also be able to lift and / or carry a minimum of 30 pounds.

Compensation & Benefits

The compensation for this position is $32.97 per hour. CCA offers a comprehensive benefits package, including the choice of five medical plans, generous holiday, sick & vacation time, a retirement match and tuition remission. CCA covers an average of 91% of the medical plan cost for the employee only and an average of 82% for employees with dependents.

Position Details