Support Associate - White House Black Market

Support Associate

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. Position objective: The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization.

Functional responsibilities:

• Operational excellence
• Customer experience
• Teamwork and growth

Qualifications:

• High school diploma or equivalent
• Previous stock or cashier experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to learn or adapt to technology provided by the company
• Must be able to work the majority of the shift standing
• Ability to work quickly and within strict timelines
• Ability to demonstrate teamwork
• Exposure to visual merchandising and product placement techniques desired
• Communicate with customers, associates, and management; wear / communicate with headset
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical requirements:

• Constant walking/standing- 67-100% of 8-hour shift
• Occasional lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent climbing- 34%-66% of 8-hour shift