Legal Collections Specialist

The Collections Specialist plays a critical role in optimizing cash flow and maintaining strong client relationships through strategic accounts receivable management. This position generates comprehensive aging reports for partners, inventory managers, and senior leadership while executing collection strategies that balance financial objectives with exceptional client service.

Duties and Accountabilities

• Monitor and analyze aged receivables, including amounts held in suspense or unallocated
• Regularly contact clients, by email, mail and phone, to inform of due balances and follow up status of past due invoices
• Work with clients to set commitment dates and help establish payment plans
• Collaborate with partners and inventory teams to research and resolve disputes, including variances between billed and paid amounts
• Work with partners and revenue teams to understand issues in collecting due balances and support the development of strategies to decrease the turn around time of collections
• Generate reports for partners, inventory teams, management and other internal parties to track collections against targets
• Address and respond to inquiries from internal and external parties regarding the collections and credit activities
• Support internal and external audits
• Maintain process documentation
• Other ad hoc requests and projects, as requested by management

Education and Qualifications

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to :

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.