Solutions Engineer

A company is looking for a Solutions Engineer who will act as a trusted technical partner for customers and internal teams.

Key Responsibilities

Act as the primary technical resource for assigned customer accounts, ensuring technical success throughout the customer lifecycle

Diagnose and resolve technical issues in collaboration with Product and Engineering teams, and deliver tailored product demonstrations

Support Sales and Account Management teams by providing technical expertise, leading technical POCs, and creating repeatable workflows and documentation

Required Qualifications

2+ years of experience in a Solutions Engineer or similar customer-facing technical role in the fraud, risk, or identity verification space

Strong familiarity with common fraud patterns, data signals, and decisioning workflows

Solid understanding of APIs, data flows, web technologies, and modern SaaS architectures

Ability to read and write simple scripts (e.g., Python, JavaScript) for debugging and testing

Proven ability to collaborate cross-functionally with Product, Engineering, Sales, and Account Management teams