Talent.com
Member Services Representative
Member Services RepresentativePlanet Fitness • Boynton Beach, FL, US
Member Services Representative

Member Services Representative

Planet Fitness • Boynton Beach, FL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Member Services Representative

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members, and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to members accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

    • Join The Club

    Enhancing peoples lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated, and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. Were continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, theres plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

    Our member mission says it best : our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. Thats where you come in. If youre looking for a place where you can make a difference in a customers life, youve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that youre making a difference on our Planet.

    To find your perfect fit, search for a club opportunity near you.

    [job_alerts.create_a_job]

    Member Service Representative • Boynton Beach, FL, US

    [internal_linking.similar_jobs]
    Guest Services Team Member - Northlake

    Guest Services Team Member - Northlake

    Bolay Enterprises • West Palm Beach, FL, US
    [job_card.full_time] +1
    Bolay Fresh Bold Kitchen is redefining a career in hospitality.Front of House Team Member (Guest Services).As a Bolay Guest Services Team Member, you'll be the face of our brand, working in the...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    4731 Panera Bread Sunshine Square • Boynton Beach, FL, US
    [job_card.part_time]
    Panera Bread is now hiring Restaurant Team Members!.At Panera, you will become part of a team where you will have the opportunity to connect with our amazing guests, impact the bakery-café&r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time

    Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time

    Whole Foods Market - West Palm Beach • West Palm Beach, FL, US
    [job_card.part_time]
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    CUSTOMER AMBASSADOR (FT / SEASONAL)

    CUSTOMER AMBASSADOR (FT / SEASONAL)

    Flik Hospitality Group • West Palm Beach, FL, US
    [job_card.full_time] +1
    We are hiring immediately for FT / Seasonal.Washington Nationals - 5400 North Haverhill Road, West Palm Beach, FL 33407.Note : online applications accepted only. Days and hours may vary, including week...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Member Services Representative (Part Time)

    Member Services Representative (Part Time)

    Planet Fitness • West Palm Beach, FL, US
    [job_card.part_time]
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    4721 Panera Bread Royal Palm • West Palm Beach, FL, US
    [job_card.part_time]
    Panera Bread is now hiring Restaurant Team Members!.At Panera, you will become part of a team where you will have the opportunity to connect with our amazing guests, impact the bakery-café&r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    4712 Panera Bread Village • West Palm Beach, FL, US
    [job_card.part_time]
    Panera Bread is now hiring Restaurant Team Members!.At Panera, you will become part of a team where you will have the opportunity to connect with our amazing guests, impact the bakery-café&r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    055 Okeechobee (West Palm) • West Palm Beach, FL, US
    [job_card.full_time]
    If you are looking for a job where you can have fun, eat healthy and be part of a family that grows together we have the perfect job for you!. Just Salad is a NYC based healthy, fun and affordable f...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Guest Services Rep Part Time-104020

    Guest Services Rep Part Time-104020

    Extended Stay America • Lake Worth Beach, FL, United States
    [job_card.part_time]
    GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checkin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    4726 Panera Bread Pine Wood • Lake Worth, FL, US
    [job_card.part_time]
    Panera Bread is now hiring Restaurant Team Members!.At Panera, you will become part of a team where you will have the opportunity to connect with our amazing guests, impact the bakery-café&r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    084 1780 N. Congress Avenue • Boynton Beach, FL, US
    [job_card.full_time]
    If you are looking for a job where you can have fun, eat healthy and be part of a family that grows together we have the perfect job for you!. Just Salad is a NYC based healthy, fun and affordable f...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Relations Specialist

    Member Relations Specialist

    Guardians Credit Union • West Palm Beach, FL, US
    [job_card.full_time]
    Serves as Member Relations Specialist in the credit union’s Virtual Services Center, the center receiving all in-bound calls from our membership. This position is responsible for answering all...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    4715 Panera Bread Northlake • West Palm Beach, FL, US
    [job_card.part_time]
    Panera Bread is now hiring Restaurant Team Members!.At Panera, you will become part of a team where you will have the opportunity to connect with our amazing guests, impact the bakery-café&r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    4720 Panera Bread Canyon Town • Boynton Beach, FL, US
    [job_card.part_time]
    Panera Bread is now hiring Restaurant Team Members!.At Panera, you will become part of a team where you will have the opportunity to connect with our amazing guests, impact the bakery-café&r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    4709 Panera Bread Boynton Beach • Boynton Beach, FL, US
    [job_card.part_time]
    Panera Bread is now hiring Restaurant Team Members!.At Panera, you will become part of a team where you will have the opportunity to connect with our amazing guests, impact the bakery-café&r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Steak 'n Shake Boynton Beach • Boynton Beach, FL, US
    [job_card.full_time]
    STEAK N SHAKE IS HIRING TEAM MEMBERS looking to MAKE A DIFFERENCE!.We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Career Services (Student Services)

    Director of Career Services (Student Services)

    Southeastern College • Boynton Beach, FL, US
    [job_card.full_time]
    The core mission of Southeastern College is to provide targeted educational services that meet community needs.The Student Services Department aids Southeastern College students in reaching their c...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Apparel Lead (FT)

    Apparel Lead (FT)

    Goodwill Industries Manasota Inc • West Palm Beach, FL, US
    [job_card.full_time]
    We believe in investing in our Team Members by providing meaningful training opportunities and encouraging self-empowerment because when our people thrive, so does our mission.Our Team Members enjo...[show_more]
    [last_updated.last_updated_30] • [promoted]