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Patient Support Specialist
Patient Support SpecialistVirtualVocations • Paterson, New Jersey, United States
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Patient Support Specialist

Patient Support Specialist

VirtualVocations • Paterson, New Jersey, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Patient Support Specialist to assist patients in navigating their healthcare journey.

Key Responsibilities

Provide exceptional customer service to incoming callers, addressing questions and concerns promptly

Develop a deep understanding of products and services to effectively answer inquiries

Listen to patient concerns, troubleshoot problems, and escalate issues as necessary

Required Qualifications

Previous experience in customer service or call center roles preferred

Ability to remain calm and professional under pressure

Proficiency in basic computer skills

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Patient Support Specialist • Paterson, New Jersey, United States

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