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Operations Manager (Executive Support) - Janis Properties
Operations Manager (Executive Support) - Janis PropertiesJanis Properties • Boulder, CO, US
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Operations Manager (Executive Support) - Janis Properties

Operations Manager (Executive Support) - Janis Properties

Janis Properties • Boulder, CO, US
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  • [job_card.full_time]
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Job Description

Job Description

Operations Manager (Executive Support) – Janis Properties | Boulder, CO

Location: Boulder, CO (In-person with site visits) Reports To: Director of Operations and CEO Employment Type: Full-time, On-Site

About Janis Properties

At Janis Properties, we’re known for delivering a high-end real estate experience built on professionalism, integrity, and excellence. We combine concierge-level service with operational precision to ensure every listing, client, and project reflects our brand at its best.

We’re seeking a Listing & Operations Manager who thrives on structure, precision, and accountability — someone who doesn’t just check boxes but takes ownership of outcomes.

Role Purpose

The Listing & Operations Manager is the operational backbone of Janis Properties. You’ll protect the brand, elevate the client experience, and ensure listings, marketing, and day-to-day operations run seamlessly — without constant oversight.

This is not a transactional or administrative role — it’s an opportunity to lead operations, apply sound judgment, and anticipate challenges before they arise.

Core Outcomes – What Winning Looks Like
  • Listings marketed flawlessly without owner oversight
  • First point of contact for agent questions (contracts, systems, processes) in partnership with the TC
  • MLS input, contracts, and amendments completed accurately and on time
  • Company inbox triaged and organized daily
  • Social media, website, and marketing consistently active and on-brand
  • Brand standards maintained and elevated
Primary ResponsibilitiesListing & Marketing Execution
  • Manage listings from pre-list to close (excluding transaction coordination)
  • Write compelling property descriptions and marketing copy
  • Coordinate photographers, stagers, vendors, signage, and lockboxes
  • Input and update listings in MLS
  • Create marketing materials — flyers, mailers, digital ads, and social posts
  • Maintain and update company website and listing pages
Client Experience & Brand Protection
  • Serve as the primary client contact for listings
  • Deliver a white-glove, concierge-level experience
  • Proactively identify and resolve issues to protect the brand
Executive & Operational Support
  • Provide executive-level support to the owner and leadership team
  • Prepare listing and presentation materials
  • Manage company inbox and communications
  • Assist with property flip design and material procurement as needed
Systems, Standards & Problem Solving
  • Streamline processes for greater efficiency and consistency
  • Independently resolve operational challenges
  • Maintain brand and service standards across all platforms
What This Role Does Not Include
  • Transaction coordination
  • CRM/database enforcement
  • Sales or lead generation
Ideal Candidate
  • Highly organized and detail-oriented
  • Calm under pressure and solution-focused
  • Proactive problem solver with strong follow-through
  • Able to make confident decisions and manage multiple priorities
  • Independent, reliable, and aligned with a high-end brand standard
Non-Negotiables
  • Ability to multi-task in a fast-paced environment
  • Strong written communication and marketing skills
  • Professionalism and accountability
  • Willingness to learn new software and tools
  • Ownership mindset — no excuses, only solutions
Compensation & Benefits
  • Competitive salary (based on experience)
  • Paid time off and holidays
  • Professional development opportunities
  • Collaborative, growth-oriented team environment
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Operations Manager (Executive Support) - Janis Properties • Boulder, CO, US

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