Systems Analyst III

Systems Analyst III

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

We are seeking an experienced Systems Analyst III to join our team. In this role, you will collaborate with developers, IT teams, external partners, and business users to design, develop, and maintain custom applications and solutions within our approved technical stack.

As a technical leader, you will guide a team of developers in writing clean, maintainable code and ensure adherence to established standards. This position requires strong customer focus, business acumen, and the ability to configure and develop defined solutions. You will participate in cross-functional teams to analyze business problems, troubleshoot issues, and recommend enhancements to processes and systems.

Key Responsibilities

• Design, code, test, and document new custom applications and interfaces to meet business requirements.
• Write clean, scalable code, integrate with databases, and ensure performance, security, and scalability standards.
• Monitor, support, troubleshoot, and enhance existing applications to resolve issues and meet user requests.
• Assist with requirements gathering, planning, and design for new applications and enhancements.
• Develop and maintain technical standards and ensure team compliance.
• Perform unit, integration, and regression testing; support user acceptance testing and performance tuning.
• Handle operational tasks such as reports, queries, data loads, and helpdesk requests.
• Assist with disaster recovery and business continuity planning and testing.
• Stay current with industry trends and emerging technologies.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Minimum 10 years of application development and support experience with C#,.NET, and SQL.
• Expertise in C# and the.NET ecosystem.
• Experience with integration technologies (RFC, BAPI, IDoc, SOAP, REST, web services, OData).
• Strong knowledge of OOP, REST APIs, and MVC architecture.
• Excellent debugging and problem-solving skills; ability to translate complex requirements into logical solutions.
• Strong communication skills to explain technical concepts to non-technical users and collaborate across teams.
• Experience with cloud technologies, AI, and microservices architecture is a plus.
• Java experience is a plus.
• Utility industry experience is a nice-to-have.

Essential Functions

• Effective oral and written communication.
• Strong problem-solving skills.
• Ability to work collaboratively in a team environment.

Tools & Equipment

• Computer
• Smartphone

Physical Demands & Work Environment

• Sedentary work: Primarily sitting with occasional standing and walking.
• Visual acuity for close work (e.g., computer use).
• Inside environmental conditions.