Credit & Collections Analyst

Credit & Collections Analyst

The Credit & Collections Analyst is responsible for pre-collection and past due collection of the Bank's residential and consumer loan products including credit card products, with a focus on collections, loss mitigation, and regulatory compliance.

Responsibilities

• Manage the Bank's residential loan and HELOC loss mitigation process, including communication with Borrowers that have solicited loan modifications and / or other loss mitigation options.
• Handle charged-off overdrafts in litigation with in-house counsel.
• Review bankruptcy notices and coordinate with Special Assets Department (SAD).
• Maintain logs and reports including bankruptcy, modification tracking, and FNMA delinquency reporting.
• Coordinate Fannie Mae modification programs and reporting.
• Call commercial lending clients to obtain required financial information on a regular basis, issuing the required notices to customers regarding outstanding technical exceptions.
• Review credit documentation for modification eligibility.
• Conduct collection efforts on loans 15+ days past due.
• Perform courtesy calls for residential loans under 15 days past due and assist customers with past-due accounts.
• Call clients every three days to follow up on delinquent accounts.
• Respond to disputes and complaints related to loss mitigation.
• Pursue recovery of force-placed insurance premiums and past-due taxes.
• Recommend risk rating downgrades in compliance with loan policy.
• Assist Legal Services with the creation of case files for ongoing case management.
• Process BSA RFIs by contacting borrowers.
• Stay current with regulatory and Fannie Mae guidelines.

Qualifications

Requirements

Skills and Competencies

Preferences :

Licenses / Certifications

Job Posting Locations

In this role you can work remote from Miami, Florida, United States