Relationship Manager

A company is looking for a Relationship Manager to support early-stage startups and enhance their experience with financial products.

Key Responsibilities

Serve as the primary contact for onboarding and adoption of financial products by early-stage startups

Execute engagement playbooks across a large portfolio of startups

Collaborate with internal teams to improve the founder experience and identify scaling opportunities

Required Qualifications

2-4 years of experience in fintech, customer success, or startup-facing account management

Experience working with founders or early-stage teams

Ability to manage a large book of accounts using automation and playbooks

A customer-first, process-driven mindset

Eagerness to grow into deeper relationship management responsibilities