The Opportunity
This is a great role for someone who loves hands-on pediatric care and enjoys being part of a team that truly supports one another. You'll play a key role in helping our clinics run smoothly while caring for patients and families across COPA. We're looking for someone dependable, flexible, and happy to jump in where needed. Whether that's in the clinic, supporting providers, or helping teammates. If you take pride in your work, enjoy variety in your day, and like working in a place where people care (and have a little fun doing it), this could be a great fit.
The Company
Central Oregon Pediatric Associates (COPA) has been caring for kids and families in Central Oregon for over 50 years, building lifelong relationships and helping children thrive from newborns to teens. Our mission is to provide exceptional, right-fit care for kids at every age and stage, and our vision is to improve the health of all kids in our community. We do this in a welcoming, inclusive environment where collaboration, openness, play and accountability are part of how we care, not just what we do. At COPA, you'll work alongside people who value kindness, teamwork, and earning families' trust every single day.
The Job
- Embrace the mission, vision, and values of Central Oregon Pediatric Associates (COPA)
- Maintains an in-depth knowledge of pediatric patient care principles, practices, standards, and techniques and demonstrates knowledge in accordance with COPA policies and procedures within pertinent laws and regulations
- Escorts patients to exam rooms
- Collects patient history and vital signs and documents in the EHR
- Conducts screening tests and other screening tools; grading them as appropriate
- Provides necessary medical information at time of visit
- Demonstrates thorough, concise, and timely documentation in the patient's medical record related to the care rendered and the patient's response to that care and in accordance with department and organizational guidelines
- Ability to accurately forecast and administer pediatric immunizations
- Demonstrates EHR efficiency and knowledge
- Demonstrates ability to plan, organize and prioritize care effectively
- Performs appropriate treatments as ordered by the physician in an accurate and timely manner
- Calculates safe medication doses and administers medications following the Seven Medication Rights
- Assists with procedures and prepares and sterilizes instruments between procedures
- Maintains own clinical skills staying current in skills, equipment, and trends in nursing
- Assists physician with answering phone requests from patients and or other medical professionals
- Provides phlebotomy services for patients and families
- Follows up on orders and outstanding orders for the physician
- Assists in providing support and staffing coverage to all physicians and providers at COPA traveling between locations as required
- Assists the clinical team by effectively working in the resource staffing position which may include travel to alternate work locations
- Assists in the monitoring, procurement, and proper inventory of supplies and equipment
- Assists in the orientation of new personnel and student practicums
- Performs other related work as directed by immediate supervisor
- Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time
Benefits
401k and Profit sharingHSA, HRA and FSA EnrollmentMedical, Life, Vision and Dental InsuranceSupplemental insurance OptionsFamily Pediatric Care BenefitsEmployee Assistance Program (EAP)Working with Amazing KidsRequirements
Qualifications
Education and Certification
Graduate of an accredited Medical Assistant program required
Medical Assistant Certification : Current Certification required from a nationally recognized organization such as the American Association of Medical Assistants (AAMA), The National Center for Competency Testing (NCCT), The National Association for Health Professionals (NAHP) Certification, National Healthcareer Association (NHA), American Allied Health (AAH), American Medical Technologies (AMT)
MA may be eligible to be recognized for additional certifications; secondary certifications must be in addition to MA and may include : OHA HCI Qualified or Certified Interpreter, AAPC-CPC and select NCCT or NHA Phlebotomy certifications
Current CPR for Healthcare Provider required
Experience
Pediatric experience preferredEpic EMR experience preferredProficient with Microsoft Office SuiteBilingual in Spanish and English a plusPhysical Requirements
Use of clear and audible speaking voice and the ability to hear normal speech level in person, over the telephone or through use of other required technologySitting or standing for long periods of time. Frequent repetitive motion includes computer keyboard use, reaching with hands and arms, and walkingOccasional lifting and or moving up to 30 pounds and on rare occasion up to 50 poundsSpecific vision abilities required include viewing computer monitor for long periods of time, close vision, distance vision, color vision, peripheral vision, and depth perceptionMust be able to wear appropriate personal protective equipment (PPE) as requiredWorking Conditions
Work inside in a general medical office setting with ergonomically configured equipmentThe employee is subject to hazards including a variety of physical conditions such as proximity to mechanical parts and chemicals including odors. The employee has been identified as having the likelihood of occupational exposure to blood and other potentially infectious materials, therefore are included in the OSHA Exposure Control Plan with specification for preventing contact with the above materialsTravel between COPA clinics, business office, and lab as required