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Sr. Product Marketing Manager, AWS Marketing, Amazon Connect
Sr. Product Marketing Manager, AWS Marketing, Amazon ConnectAmazon Web Services (AWS) • San Francisco, CA, United States
Sr. Product Marketing Manager, AWS Marketing, Amazon Connect

Sr. Product Marketing Manager, AWS Marketing, Amazon Connect

Amazon Web Services (AWS) • San Francisco, CA, United States
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  • [job_card.full_time]
[job_card.job_description]

Sr. Product Marketing Manager, AWS Marketing, Amazon Connect

Amazon Connect is revolutionizing how businesses interact with their customers, and as a Senior Product Marketing Manager, you'll be at the forefront of this transformation. You'll have the opportunity to shape the go-to-market strategy for one of the fastest-growing cloud contact center solutions in the industry.

  • Market Leadership Impact : Amazon Connect is part of AWS's $108 billion revenue engine (up 19 % year‑over‑year in 2024), giving you unparalleled resources and market reach
  • Innovation at Scale : Work with AI and machine learning technologies that serve millions of customers globally
  • Day 1 Culture : Experience Amazon's unique "Day 1" culture that puts customers at the center of everything, emphasizing constant curiosity, nimbleness, and experimentation
  • Career Growth : Join a company known for "building with impact and innovating at global scale" where employees create solutions that matter while growing their careers in extraordinary ways

Key Job Responsibilities

  • Craft & develop compelling stories and content (e.g. presentations, whitepapers, infographics, webinars, customer success stories, product videos.) that land our value proposition
  • Have a solid understanding of Amazon Connect customers, our product and the market more broadly
  • Regularly engage with customers, analysts, and partners to drive advocacy
  • Plan and execute marketing initiatives at events to showcase Amazon Connect innovation, messaging, content, keynotes, and breakout sessions
  • Work closely with AWS field teams to maintain internal sales hubs with the latest resources, value propositions, and sales enablement content
  • Partner with other marketing teams (e.g., web content, campaigns, demand generation, field teams, and events) to drive and execute on global marketing initiatives.
  • Continuously measure and improve product marketing initiatives

    • Basic Qualifications

  • 6+ years of professional non‑internship marketing experience
  • Experience using data and metrics to drive improvements
  • Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
  • Experience building, executing and scaling cross‑functional marketing programs
  • Experience leading go‑to‑market for consumer software or hardware product launches

    • Preferred Qualifications

  • Experience using any of SQL or other analytical tools for conducting data analysis
  • Experience with customer segmentation, profiling, and targeting

    • Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Job ID : A

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    Sr Product Marketing Manager AWS Marketing Amazon Connect • San Francisco, CA, United States

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