Sr. Product Marketing Manager, AWS Marketing, Amazon Connect

Sr. Product Marketing Manager, AWS Marketing, Amazon Connect

Amazon Connect is revolutionizing how businesses interact with their customers, and as a Senior Product Marketing Manager, you'll be at the forefront of this transformation. You'll have the opportunity to shape the go-to-market strategy for one of the fastest-growing cloud contact center solutions in the industry.

Market Leadership Impact : Amazon Connect is part of AWS's $108 billion revenue engine (up 19 % year‑over‑year in 2024), giving you unparalleled resources and market reach

Innovation at Scale : Work with AI and machine learning technologies that serve millions of customers globally

Day 1 Culture : Experience Amazon's unique "Day 1" culture that puts customers at the center of everything, emphasizing constant curiosity, nimbleness, and experimentation

Career Growth : Join a company known for "building with impact and innovating at global scale" where employees create solutions that matter while growing their careers in extraordinary ways

Key Job Responsibilities

Craft & develop compelling stories and content (e.g. presentations, whitepapers, infographics, webinars, customer success stories, product videos.) that land our value proposition

Have a solid understanding of Amazon Connect customers, our product and the market more broadly

Regularly engage with customers, analysts, and partners to drive advocacy

Plan and execute marketing initiatives at events to showcase Amazon Connect innovation, messaging, content, keynotes, and breakout sessions

Work closely with AWS field teams to maintain internal sales hubs with the latest resources, value propositions, and sales enablement content

Partner with other marketing teams (e.g., web content, campaigns, demand generation, field teams, and events) to drive and execute on global marketing initiatives.

Continuously measure and improve product marketing initiatives

Basic Qualifications

6+ years of professional non‑internship marketing experience

Experience using data and metrics to drive improvements

Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)

Experience building, executing and scaling cross‑functional marketing programs

Experience leading go‑to‑market for consumer software or hardware product launches

Preferred Qualifications

Experience using any of SQL or other analytical tools for conducting data analysis

Experience with customer segmentation, profiling, and targeting

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Job ID : A3139072

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