Document Management Associate II

City / State

Norfolk, VA

Work Shift

First (Days)

Overview :

Document Management Associate II

Responsible for gathering medical record documentation or attorney requested documentation in a timely, accurate fashion to satisfy requests of revenue cycle team members as part of collection efforts. Able to handle high volume, highly confidential and time sensitive information, while focusing on accuracy. Interacts with clinical departments and external attorneys and requires the ability to demonstrate professionalism and high levels of customer service.

Ability to operate basic office equipment in a fast-paced environment. Effective organizational skills. Strong written and verbal communication skills. Positive attitude, attention to detail, questioning attitude, willingness to collaborate with leadership and other team members to continuously improve processes.

This is a Hybrid position

Education

• High School Diploma or equivalent

Certification / Licensure

Experience

Benefits : Caring For Your Family and Your Career

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states :

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.