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Program Manager
Program ManagerMassachusetts General Hospital • Boston, MA, US
Program Manager

Program Manager

Massachusetts General Hospital • Boston, MA, US
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Program Manager For Patient Safety

Reporting to the Senior Manager, Patient Safety and Risk Management, for Brigham and Women's Hospital, the Program Manager for Patient Safety will work with quality and safety leaders throughout BWH to provide program management, and analytical / decision-making support for BWH safety initiatives. The Program Manager will provide comprehensive program leadership, management, and facilitation for assigned patient safety programs and initiatives. They are responsible for data collection, analysis, and reporting to a wide range of clinical, administrative, and executive leaders. The Program Manager must be able to coordinate programs and improvement activities across multiple academic and operational departments concurrently and serves as a highly visible, energetic champion of patient safety throughout the organization. Extensive daily interaction with staff and senior leadership in the Department of Quality and Safety and throughout Brigham and Women's Hospital (BWH) and Mass General Brigham (MGB) is a key component of this role. This position requires program management skills, excellent interpersonal skills, professional maturity and analytic ability. Clinical background and / or experience in patient safety, risk management coordination preferred but not required.

Program management of multiple hospital wide patient safety initiatives including :

  • Work with committee chairs to identify strategic focus.
  • Responsible for ensuring all program goals and related tasks and timelines are completed in an efficient manner.
  • Support committee chairs during and between meetings.
  • Prepare agendas, minutes and follow-up on action items from meetings.
  • Prioritize program deliverables to meet deadlines.
  • Provide consulting support to aide decision-making and strategic planning by senior management.
  • Manage logistical and administrative aspects of multiple patient safety programs including overseeing resources, reporting requirements; and drafting quarterly and interim reports as needed.

Responsible for analytic support for the development and execution of comprehensive risk / safety register.

  • Coordinate safety & quality data collection and prioritization.
  • Analyze key safety indicators across BWH and report on outcomes.
  • Analyze and interpret safety data (Patient Safety Indicators, NPSG metrics, Hospital Acquired Conditions, rL Solutions, Serious Reportable Events, etc.) across BWH.
  • Independently works to ensure Equity-informed High Reliability Organization (HRO) concepts are embedded throughout BWH, such as, sequence of reliability, continuous improvement, just culture, increased reporting of adverse events and near misses, and increased transparency.

  • Provides staff education to nurses, physicians and committees regarding HRO, patient safety, quality measurement and improvement, non-punitive reporting, and error prevention.
  • Works with Senior Manager of Patient Safety and Risk Management and the Patient Safety and Risk Management team to perform other strategic and operational duties, as required.

    Hybrid work location at 1620 Tremont Street. Scheduled weekly hours are 40. Employee type is regular. Work shift is day (United States of America). Pay range is $78,000.00 - $113,453.60 / Annual. Grade is 7.

    At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

    2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.

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    Program Manager • Boston, MA, US

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