A company is looking for a Call Center Representative - Roadside Assistance.
Key Responsibilities
Field incoming calls from members requiring emergency roadside assistance
Understand members' distress, ensuring safety, and document details accurately
Collaborate with the team to ensure smooth operation of Emergency Roadside Service
Required Qualifications
Prior customer service experience; call center experience preferred
High School diploma, GED, or equivalent
Ability to thrive in a high-volume call environment
Advanced computer and multi-tasking skills
Comprehensive understanding of maps, GPS systems, and traffic safety rules
Roadside Assistance Call Center Representative • Jersey City, New Jersey, United States
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