Sales Data Analyst, North America

Sales Operations Analyst

The Sales Operations Analyst is a key support role bridging sales analysis and operations. This position is responsible for interpreting raw sales data, developing actionable insights, generating reports, and assisting in the implementation of sales processes and tools to improve performance. The role plays a critical part in supporting strategic decision-making and ensuring operational efficiency within the sales organization.

Key Responsibilities :

• Analyze raw sales data from multiple sources (CRM, ERP, Excel reports, etc.) to identify trends, opportunities, and areas for improvement.
• Create, maintain, and distribute recurring and ad-hoc sales reports and dashboards to internal stakeholders.
• Support sales forecasting, territory planning, and quota setting using historical data and business insights.
• Partner with Sales, Marketing, and Supply Chain teams to align data reporting and support cross-functional initiatives.
• Monitor and track key performance indicators (KPIs), including revenue performance, pipeline health, and customer activity.
• Assist in the implementation and optimization of sales tools, CRM platforms, and reporting systems.
• Ensure data accuracy and integrity in CRM and related databases through audits and cleanup efforts.
• Ability to leverage understanding of SQC principles to articulate the quality benefits of our products / services to potential customers
• Provide insights and recommendations based on data analysis to improve sales strategies and processes.

Qualifications :

Preferred Qualifications :