Operations ManagerDon't Be Sour • Los Angeles, CA, US
[error_messages.no_longer_accepting]
Operations Manager
Don't Be Sour • Los Angeles, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Serve as the Venue Representative / Site Rep for all events Once contract and payment are completed, introduce yourself via : Initial intro call Follow-up intro email Two weeks prior to event : Conduct prep call Complete Event Prep Form in HoneyBook Confirm all logistics, timelines, staffing, and special requests Build rapport with clients, planners, and vendors while protecting venue policies and standards Act as the on-site decision-maker and client-facing authority during events Ensure venue is fully operational and event-ready for all bookings Manage and train all Event Hosts / Site Reps Coordinate with hospitality, bar, security, A / V, cleaning, and external vendors Oversee load-ins, load-outs, vendor setup, and breakdown to prevent damage Monitor : Capacity and guest flow Safety and compliance Noise, elevators, restrooms, and common areas Troubleshoot issues in real time during events Site Rep / Venue Manager (Operations Manager or trained delegate) Security / Hosts Cleaning (during & post-event) A / V Engineer (if applicable) Schedule all event staff once event prep is completed (2 weeks prior) Ensure staff are briefed, trained, and aligned with SOPs All staff : all black Security & A / V : formal black blazers No hats, scarves, bags, or noticeable accessories No alcohol consumption before, during, or after events Staff may not consume event food or beverages Staff may bring personal food / water and store in BOH only No guest engagement unless necessary for duties No phone use while on duty No accepting goods, favors, or participation in event activities Opening & closing procedures Event setup and breakdown Emergency protocols Security coordination Cleaning and sanitation standards Vendor and contractor access Staff conduct and escalation procedures Ensure compliance with building codes, fire safety, and health department regulations Manage permits and inspections as required Work closely with security teams to uphold safety standards Handle incident reporting and post-event operational reviews Take immediate action to mitigate safety risks (spills, overcrowding, equipment issues) Track all venue assets : furniture, fixtures, tools, equipment Maintain organized storage and BOH areas Ensure toiletries, supplies, and consumables are always stocked Place and manage supply orders proactively Prevent loss, misuse, or damage of venue property Source, negotiate, and manage vendors and contractors Monitor operational spend and stay within approved budgets Submit invoices for approval related to operations and maintenance Trello – task management HoneyBook – CRM & event prep Tripleseat – Lillian venue events Google Workspace – documentation & communication Slack – internal communication Rentman – staffing & scheduling Venue Manuals 3–5+ years experience in venue operations, hospitality, facilities, or event production Strong understanding of building systems and preventative maintenance Highly organized, proactive, and detail-oriented Calm under pressure; decisive and solutions-oriented Strong client-facing communication skills Confident managing staff, vendors, and security teams Comfortable creating systems, checklists, and documentation Flexible schedule including nights, weekends, and event days Events run smoothly with minimal intervention from ownership Clients feel supported, informed, and confident Issues are solved before guests notice SOPs are clear, followed, and continuously improved Venue is clean, safe, compliant, and always guest-ready Ownership trusts this role to fully "handle it" end-to-end
Job Description
Role Overview
The Operations Manager is the owner of day-to-day venue performance, combining building operations, event execution, and venue representation into one accountable role. This position ensures the venue is operationally sound, guest-ready, compliant, and professionally represented from the moment a client signs through post-event closeout.
This role acts as the primary point of contact for clients, staff, vendors, and ownership , anticipating issues before they arise and ensuring every event runs smoothly, safely, and to brand standards. No task is too small if it impacts guest experience, safety, or operational excellence.
Core Responsibilities
1. Building & Facility Operations
- Oversee all aspects of building maintenance, repairs, and upkeep
- Coordinate and manage vendors for HVAC, electrical, plumbing, structural, cleaning, pest control, elevators, and waste management
- Conduct regular facility inspections and preventative maintenance checks
- Ensure all equipment (elevators, bar equipment, lighting, sound, security systems, fire alarms) is operational and compliant
- Maintain organized records of repairs, warranties, inspections, service contracts, and logins (1Password)
- Respond immediately to urgent facility issues and emergencies
2. Venue Representative & Client Management
3. Event & Venue Operations Support
Each event requires :
(Refer to the specific Venue Manual for staffing ratios.)
4. Staff Management, Scheduling & Conduct
Dress Code
Staff Conduct Rules
5. Standard Operating Procedures (SOPs)
Create, document, train, and enforce SOPs for :
Continuously improve SOPs based on feedback and post-event reviews.
6. Compliance, Safety & Risk Management
7. Inventory & Asset Management
8. Vendor & Budget Oversight
9. Tools & Systems
Must be proficient in :
Qualifications & Skills
Success Looks Like
[job_alerts.create_a_job]
Operation Manager • Los Angeles, CA, US
[internal_linking.similar_jobs]
In this role, you will optimize the operational systems and customer service processes of the credit union, maximizing efficiency and profitability while remaining compliant with all legal and regu...[show_more]
A company is looking for a Lead, Card Network & Processors (Card Operations) - Remote.Key Responsibilities Serve as the primary operational contact for card networks and manage network certificat...[show_more]
At Ellae’ Lisque’, we are looking for an Operations Manager to lead a high-performing team to complete tasks, you will have overall responsibility for all aspects of office operations.T...[show_more]
Join the Future of Commerce with Whatnot!.Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love.
We’re re-defining e-commerce...[show_more]
SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences.
So there’s no fumbling with tickets, mac...[show_more]
This is a position within Keller Executive Search and not with one of its clients.This senior position will lead Operations for Keller Executive Search in Los Angeles, CA, United States, shaping st...[show_more]
Chick-fil-A UCLA is searching for servant leaders who have the desire to make a significant impact in the lives of team members and guests.
We are seeking high-caliber, self-motivated, and reliable ...[show_more]
Are you looking to join a team-oriented Apple Consultancy (MSP) with a collaborative environment, opportunities to shape policy and procedure, and ongoing training? Second Son Consulting is seeking...[show_more]
POSITION TITLE : Operations Manager.REPORTS TO : Director of Recuperative Care.Work Shift : Days and Hours To Be Determined.
This position is to be filled as soon as possible.The Operations Manager wil...[show_more]
Location : Palos Verdes Estates, California.Position Type : Full-Time, In-Person, Hourly, Afternoon / Evening Shift.Hours : 2 : 00PM to 10 : 00 PM, Wednesday through Sunday.
At Throttle & Thrive, we prov...[show_more]
Full-time Transportation Operations Manager.Alvand Transportation is recognized as the fastest-growing and most professional transportation company in Southern California.We are currently seeking a...[show_more]
We're looking for an Operations Manager for our team!.This role partners directly with the company owner to run day to day operations and keep projects moving smoothly.You will oversee sch...[show_more]
This is a position within Haldren and not with one of its clients.The Operations Manager is a senior leader for Haldren in United States, working from Los Angeles.
The role shapes strategy, develops...[show_more]
The Operations Manager plays a pivotal role as a key strategic partner to the company's COO, providing visionary leadership and guidance to the internal teams.
Your mission is to drive operation...[show_more]
Were Hiring : Sales Operations Manager.Help Build The Systems That Power Pop Culture Partnerships.Hollywood Branded is the most integrated agency in Hollywood, specializing in branded pop culture pa...[show_more]
Operations Manager – Casa Madera, West Hollywood.Where The Sand Meets The Sea…When you first step into Casa Madera, you immediately recognize somethi...[show_more]
ODORZX INC is seeking a dedicated and versatile Operations Manager who is not afraid to roll up their sleeves and lead by example.
If you possess strong organizational skills, a hands-on approach, a...[show_more]
We are seeking aSenior Operations Manager to support the Director of Operations in managing daily business operations across wholesale, retail, and eCommerce channels.
This role will oversee executi...[show_more]
Operations Manager
BEVERLY HILLS CITY EMPLOYEES CREDIT • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Lead Card Operations Manager
VirtualVocations • North Hollywood, California, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Operations Manager
Thrive Now HR • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Business Operations Manager
Whatnot • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Operations Manager
SP+ • Santa Monica, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Operations Manager
Keller Executive Search • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Operations Manager
Chick-fil-A UCLA • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Business Operations Manager
PeopleSharp • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Operations Manager, Arleta
National Health Foundation • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Operations Manager
Throttle and Thrive • Palos Verdes Estates, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Operations Manager
ALVAND TRANSPORTATION CORP • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Landscape Operations Manager
2H Talent LLC • Lomita, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Operations Manager
Haldren Group • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Operations Manager
The Sliding Door Company • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Sales Operations Manager
Hollywood Branded • Redondo Beach, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Operations Manager
Casa Madera West Hollywood • West Hollywood, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Operations Manager $66k to $72k DOE + QTR Bonus LAX
ODORZX INC. • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Operations Manager
12th Tribe • Los Angeles, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]