Marketing Communications Manager

Kansas City, Missouri, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,

you belong here.

The Marketing Communications Manager connects Lockton’s Digital Office with the Marketing & Communications team, helping to highlight AI, data, digital, and analytics initiatives. This position assists with brand consistency, develops materials for internal and external audiences, and helps boost awareness of Lockton’s digital strategy.

Key Responsibilities

Communications (Internal & External)

Guide the development of comprehensive strategic communications campaigns that align with the Digital Office, including sales enablement, internal awareness initiatives, and successful product launches. Provide recommendations on best practices and emerging trends to maximize impact.

Consult with internal stakeholders to support organization-wide awareness strategies for Digital Office initiatives, tools, and capabilities, ensuring communications are targeted, relevant, and aligned with business priorities.

Serve as a strategic advisor in constructing cohesive messaging frameworks that maintain consistent alignment across regions, business lines, and departments. Offer insights to refine tone, positioning, and audience engagement.

Partner with Corporate Communications to strengthen thought leadership, identify media opportunities, coordinate public announcements, and guide storytelling initiatives that showcase Lockton’s advancements in digital innovation.

Contribute to the development of collateral, including but not limited to articles, client communications, and market-facing educational content.

Brand Stewardship

Ensure alignment of messaging, positioning, and visual elements with enterprise brand standards.

Act as the brand manager for the Digital Office, maintaining accuracy, consistency, and clarity in all internal and external communications.

Contribute to the development of content for web pages, product collateral, presentations, and sales enablement tools.

Event Management

Contribute to the strategic planning of all events associated with the Digital Office, including town halls, FAQ sessions, training programs, industry gatherings, and internal meetings or conferences.

Establish and manage comprehensive event timelines and schedules.

Oversee and enhance the registration process by building event pages, preparing reports, communicating with attendees, resolving issues, and analyzing post-event data.

Cross-Functional Collaboration

Provide strategic guidance to Brand, Creative, and Content teams to ensure that digital narratives are visually compelling and consistent with enterprise messaging.

Advise the Marketing Operations team on digital asset management and governance, presenting analytics insights, and overseeing governance of materials related to the Digital Office.

Partner closely with Digital Office leadership, anticipating communication needs and recommending proactive strategies that align with organizational priorities. Offer counsel on timing, messaging, and stakeholder engagement to maximize impact.

Qualifications

Five+ years of experience in marketing communications, product marketing, or related disciplines, with a preference for backgrounds in professional services, financial services, or technology.

Demonstrated ability to distill complex technical concepts (AI, analytics, data platforms) into clear, simple, and compelling narratives.

Exceptional writing, editing, and storytelling capabilities.

Highly skilled at developing sales enablement materials, pitch decks, and enterprise-level communication assets.

Ability to manage multiple stakeholders and excel within highly fast paced settings.

Experienced in operating effectively in both strategic and hands‑on roles.

Strong project management and organizational competencies.

Meticulous attention to detail across content creation, design, production, delivery, communications, and marketing activities.

Proven track record of consistently meeting deadlines.

Personal Attributes

Builder mindset—comfortable creating structure, tools, and materials from scratch.

Curious, proactive, and able to anticipate communication needs.

Strong relationship skills and the ability to gain trust from technical and business partners.

Detail-oriented, brand-conscious, and committed to clarity and consistency.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long‑term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

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