Manager

Purpose:
· Coordinate all operations of the Navigation Center, Chronic Homeless Requirements, and include tracking of Data
· Represent the Agency by making presentations to key City stakeholders
· Ensure compliance with all applicable contract regulations and agency policies and procedures
· Participate in required City Navigation Center and Outreach meetings
Supervision Received:
· Receives direct supervision from the Director of Case Management Programs
Supervision Exercised:
· Supervises and ensures the training of all Navigation Center Supervisors and Outreach Specialists
Qualifications:
· B.A. degree preferred in Human Services/Social Sciences, Healthcare or a related field, and 4 years of experience in the addictions and MH or related field, at least 1 years of supervisory experience; or any combination of experience, education or training that would provide the level of knowledge, skill and ability required.
· 2-3 years substance abuse experience necessary·
· Detail oriented
· Superior assessment skills with comprehensive knowledge behavioral health disabilities, recovery principles and psychosocial rehabilitation practices.
· Excellent communication, and organizational skills.
Scope:
· Frequent talking and listening.
· Requires the ability to lift, carry, fold, kneel, reach, stack, stoop and bend which may include direct intervention with clients.
· Required to carry a phone and respond to emergency situations.
· Requires crisis intervention in emergency situations.
· Must be available for local travel and possess a valid driver's license.
· May require working varied shifts to fulfill the mandate of The Navigation Center or to meet program needs.
· May be required to attend training to become a certified agency investigator. May conduct investigations and participate in the agency rotation of on-call investigators. This requires carrying a beeper and responding to investigation hotline calls during on-call beeper coverage.