Residential Manager (House Manager)

Residential Manager (House Manager)

Reports to: Program Manager/QIDP
Location: KBEC Group, Inc.

Position Overview

The Residential Manager (House Manager) plays a vital role in supporting individuals with developmental, intellectual, and/or cognitive disabilities in achieving greater independence and integration within the community. This position ensures that residents receive high-quality care, guidance, and support in developing essential daily living and social skills. The Residential Manager provides direct oversight of residential operations and reports to Specialists or Coordinators, while supporting the Program Manager/QIDP in maintaining compliance, safety, and program excellence.

Key Responsibilities

In addition to other duties as assigned, the Residential Manager will:

Residential Operations

• • Ensure adequate food supply and household essentials in all homes.
  • Conduct monthly fire drills and quarterly disaster preparedness drills.
  • Perform routine environmental and safety checks; promptly report and follow up on repair needs.
  • Maintain adequate cleaning supplies and ensure sanitary living conditions.

Staffing & Supervision

• • Ensure appropriate staffing coverage for all shifts.
  • Provide ongoing training, coaching, and support to Direct Support Professionals (DSPs) and other staff.
  • Promote a culture of accountability, professionalism, and person-centered care.

Compliance & Documentation

• • Support the Qualified Intellectual Disability Professional (QIDP) with program oversight as requested.
  • Monitor Therap entries to ensure timely, accurate, and complete documentation.
  • Collaborate with the Agency Nurse to coordinate medical appointments and ensure documentation is uploaded into Therap.

Resident Support

• • Assist residents in developing daily living, social, and community integration skills.
  • Ensure individualized support plans are implemented consistently.
  • Foster a safe, respectful, and inclusive environment that promotes dignity and independence.

Qualifications

• Previous experience in residential care, supportive living, or human services preferred.
• Strong leadership, organizational, and supervisory skills.
• Excellent communication and interpersonal abilities.
• Ability to remain calm and professional in high-stress situations.
• Knowledge of DC Department on Disability Services (DDS) regulations strongly preferred.
• Valid drivers license, insurance, and reliable personal vehicle required.
• Trained Medication Employee (TME) certification required; must be able to administer morning medications.

Physical Requirements

• Ability to move throughout the facility and homes as needed.
• May be required to assist with resident care, including lifting or repositioning individuals.

Equal Opportunity Statement

KBEC Group, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.