A company is looking for a Remote Customer Service Associate.
Key Responsibilities
Receive inbound calls from clients to efficiently resolve their issues
Navigate multiple systems to access account details and conduct research for inquiries
Utilize the customer relationship management system to maintain accurate client records
Required Qualifications
1+ years of experience in a call center or customer service environment
High school diploma or equivalent
Flexibility to work non-standard hours, including weekends and holidays
Ability to meet home computer and internet requirements for remote work
Legally authorized to work in the U.S. without visa sponsorship
Remote Customer Service Associate • Aloha, Oregon, United States