IT Support Specialist (Database-focused)

We're looking for an Advanced SQL Analyst to join our team in

• Cerritos, CA

Want to apply Read all the information about this position below, then hit the apply button.

The ideal candidate has

5+ years of experience in an SME (small-to-medium enterprise) environment

and a strong understanding of IT principles. You'll play a key role in supporting and improving WCG's daily operations and long-term information systems strategy.

Key Responsibilities

Collaborate with Systems Engineering to enhance existing reporting and support the

SQL-based redevelopment

of reporting structures across the company (utilizing

OLAP, ETLs, RDL, Power BI, SharePoint

, and other relevant tools).

Develop a working knowledge of internal software systems (CRM, financial tools, quality, and engineering applications).

Use SQL to assist with predictive analytics, system integrations, and future automation initiatives.

Troubleshoot existing systems, resolve basic issues, and coordinate with external IT support for more complex problems.

Support infrastructure upgrades, cybersecurity initiatives, and access management across departments.

Be a consistent on-site presence—collaborate with production teams to understand their workflows and identify opportunities for IT-driven improvements.

Learn and expand the use of our

ERP system (FeneVision)

with guidance from the remote IS team, supporting functionality development for both WCG and AGNORA.

What You'll Bring

5+ years of IT experience in an SME environment.

Solid understanding of IT principles and best practices.

Hands-on experience with

SQL

reporting tools

, and

data visualization platforms

Strong troubleshooting, communication, and collaboration skills.

A proactive mindset and ability to lead or support projects across multiple departments.

Bonus Skills

Experience working in a

manufacturing environment

Spanish language proficiency

— helpful for engaging directly with our production team and maximizing on-site impact.

This is a great opportunity to be part of a collaborative, growth-oriented team where IT directly supports innovation and operational excellence.

Job Type : Full-time

Pay : $75,000.00 - $85,000.00 per year

Benefits :

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Application Question(s) :

How many years of hands-on IT support experience do you have in a manufacturing or other on-site environment?

system? (Experience preferred but not required. xawqmyg )

Ideal answer : Yes

How many years of experience do you have working with SQL and reporting tools (e.g., Power BI, OLAP, ETL, SharePoint)?

Experience :

FeneVision ERP system : 1 year (Preferred)

Work Location : In person