Credit Processor

Job Description

Job Description

We are looking for a detail-oriented Credit Processor to join our team in Raleigh, North Carolina. In this Contract to permanent position, you will play a key role in managing customer credit processes and ensuring the accuracy of financial records. This role offers an excellent opportunity to utilize your skills in credit, collections, and customer service within the machinery and worktools industry.

Responsibilities :

• Process customer account setup requests and maintain accurate account information.
• Handle returned checks efficiently and ensure proper follow-up for collection actions.
• Monitor and track returned checks to determine necessary actions for resolution.
• Maintain confidential and accurate customer credit files.
• Review and escalate credit-related issues to the Credit Management Team as appropriate.
• Build and maintain strong relationships with store and divisional management teams.
• Ensure compliance with deadlines and prioritize tasks effectively.
• Perform additional duties as assigned by management.
• High school diploma or equivalent education.
• At least 1-3 years of experience in credit, collections, or accounts receivable.
• Prior experience in customer service is highly preferred.
• Familiarity with financial record-keeping principles related to credit.
• Proficiency in Microsoft Office applications, particularly Excel.
• Excellent time management skills with the ability to meet deadlines consistently.
• Strong attention to detail and accuracy in all tasks.
• Effective communication and motivational skills to collaborate with various teams.