Technical Business Analyst V.

POSITION SUMMARY:

This position will be responsible for performing the methodical investigation, analysis, review, configuration and documentation of automated business functions and processes, including the information used and the data on which the information is based, in support of the statewide automated case management systems. This position will also identify and define requirements for the use of technology to improve any aspect of the business processes and case management systems. Act as a liaison between the business units and ITD to create viable functional specifications and acceptance criteria in preparation for and support of the development and configuration of information systems.

In addition, this position will implement standardized business workflow across the organization, document functional specifications, configuration, conversions, upgrades, interfaces, reports, forms and workflow, work with Systems Analysts to translate business requirements into appropriate technical specifications, and identify, evaluate and define the impacts of changes and provide alternatives, including manual process changes.

This position may be eligible for a hybrid-telework schedule once the employee has completed three (3) months of employment and has sufficiently proved their ability to perform assigned tasks.

Public Service Loan Forgiveness (PSLF) Program qualified employer.

MINIMUM REQUIREMENTS:
This position requires a bachelor’s degree in a related area and a minimum of 3 years of business systems analysis experience. Equivalent work experience may substitute for a degree. This position also requires knowledge and understanding of design and analysis processes, technical writing skills producing clear and precise deliverables, thorough understanding of IT processes and working within guidelines, and excellent written and verbal communication skills. This position also requires the ability to organize complex requirements, quickly and effectively analyze problems, manage multiple tasks effectively and efficiently, and perform tasks well with minimal supervision.