A company is looking for an Implementation Specialist to deliver successful customer implementations and guide clients through onboarding.
Key Responsibilities
Manage 40 active implementations simultaneously
Lead customer implementations, ensuring a seamless transition from Sales to Customer Success
Track implementation KPIs and provide regular updates to clients and internal stakeholders
Required Qualifications
0-2 years of experience in Program Management and / or onboarding B2B customers
Experience in Client Success within SaaS is a plus
Highly organized with a strong work ethic
Proven ability to follow through on commitments
Effective in a remote-work environment
Implementation Specialist • Lakewood, Colorado, United States