Mac Support Analyst

TEKsystems is currently hiring for a Mac Support Analyst for a client in the Madison area. This person will troubleshoot and resolve Apple hardware, software, and network issues throughout the company.

• Duties & Responsibilities : *
• Install, maintain, and support Apple hardware, software, and peripherals.
• Image and / or patch devices utilizing Jamf
• Management of Apple iPads via Jamf
• Maintain a log of all hardware, software, peripherals, service contracts, and work orders.
• Assemble and configure equipment.
• Troubleshoot and analyze end-user problems and implement solutions for users.
• Write detailed procedures relating to software to assist users and create / modify documentation for running applications.
• Configure users on servers for network functionality.
• Office 365 support focused on Mac versions

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.