Talent.com
Franchise Operations Coordinator
Franchise Operations CoordinatorTouching Hearts at Home • Minneapolis, MN, United States
Franchise Operations Coordinator

Franchise Operations Coordinator

Touching Hearts at Home • Minneapolis, MN, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

About the Role

The Touching Hearts at Home Franchise Operations Coordinator supports the day-to-day operations of the franchise office and strengthens franchisee relationships across the network. This role manages communication touchpoints, franchise documentation, event logistics, reporting, and general office operations to ensure franchisees feel supported, informed, and connected.

Key Responsibilities

Franchisee Support & Network Coordination

  • Route and track incoming inquiries to the appropriate departments.
  • Manage franchisee acknowledgements (anniversaries, milestones, recognition).
  • Track non-legal customer, caregiver, or client dispute resolutions.
  • Coordinate owner forums, peer groups, and special-topic calls, including scheduling, reminders, agendas, and attendance tracking.

Documentation, Compliance & Reporting

  • Maintain franchise documents, including agreements, renewals, amendments, and required filings.
  • Collect and track Certificates of Insurance and monitor renewal deadlines.
  • Support onboarding documentation for new franchise owners.
  • Prepare weekly, monthly, and quarterly reports; maintain digital files; assist with audits and data requests.

    • Conference, Training & Event Support

  • Assist with National Conference logistics : registrations, sponsor coordination, swag inventory, printed materials, and on-site organization.
  • Support Confirmation Day and Training Week through scheduling, communication, materials prep, and hospitality.

    • Office & Operational Support

  • Manage daily in-office operations, calendars, meetings, and internal communication.
  • Maintain office supplies, equipment, vendor relationships, and general organization.
  • Serve as the professional point of contact for calls, emails, and visitors.
  • Coordinate printing and assembly of operations manuals, training binders, and franchise resources.
  • Manage inventory of branded materials, swag, and supplies.
  • Assist leadership with project coordination, follow-ups, and improving internal processes.

    • What You Bring

  • Strong organization, accuracy, and follow-through—details stay tight.
  • A warm, professional communication style.
  • Ability to juggle multiple deadlines and keep projects moving.
  • Proficiency in Microsoft Office and willingness to learn new platforms.
  • Administrative or operations experience; franchise experience is a plus.
  • A proactive, service-oriented mindset with the ability to anticipate needs.
  • Salary commensurate with experience.
    • [job_alerts.create_a_job]

    Operation Coordinator • Minneapolis, MN, United States

    [internal_linking.similar_jobs]
    Agency Intake Coordinator

    Agency Intake Coordinator

    Accra Care • Hopkins, MN, United States
    [job_card.full_time]
    Our mission is to improve lives by providing individualized homecare services and support people living at home.We know the care each person needs is unique, and we have built a large variety of se...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Collateral Operations Coordinator I

    Collateral Operations Coordinator I

    Invictus Capital Partners / Verus Mortgage Capital • Bloomington, MN, US
    [job_card.full_time]
    The Collateral Analyst – Associate I will support the post-acquisition collateral process by coordinating with Sellers and custodial vendors, reviewing collateral and legal documentation for ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Coordinator

    Operations Coordinator

    UNITED MEDICAL SYSTEMS • Minneapolis, MN, US
    [job_card.full_time]
    Are you a problem-solver with a passion for customer service? Do you thrive in a fast-paced environment where organization and communication are key? If so, we want you on our team!.At United Medic...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Freight Broker Agent - Experience Required

    Freight Broker Agent - Experience Required

    Logistic Dynamics Inc. • Minneapolis, MN, US
    [job_card.full_time]
    Freight Broker Agent (Experience Required).Logistic Dynamics (LDi) is a 3rd Party Logistics (3PL) company that focuses on building our independent contractors (1099) businesses with our Agent-based...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Retail Operations

    Director of Retail Operations

    Minnesota Cannabis Services • Edina, MN, US
    [job_card.full_time]
    At Minnesota Cannabis Services, we're not just building businesses — we're building the people who make them great.Our team partners with leading operators across cultivation, manufac...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager

    Manager

    American Multi-Cinema, Inc. • Coon Rapids, MN, United States
    [job_card.full_time]
    As a Manager, you'll lead operations and people with purpose-supporting AMC's Mission while bringing our Values to life.You'll drive results through coaching, communication, and ownership, and help...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Multifamily Manager of Centralization - Screening

    Multifamily Manager of Centralization - Screening

    Continental Properties • Minneapolis, MN, United States
    [job_card.full_time]
    Manager of Centralization - Screening.Operations team! You will oversee our centralized leasing and administrative team, ensuring efficient application processing, accurate pricing, and consistent ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Order Coordinator (Spanish Support)

    Order Coordinator (Spanish Support)

    ITR Group • Minneapolis, MN, US
    [job_card.full_time]
    Opportunity available for an Order Coordinator (Spanish Support) to assist the Sales team, including National and Regional Sales Managers. Approximately 30% of this role's responsibilities involve S...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Stock Coordinator

    Stock Coordinator

    Everlight Solar • Savage, MN, US
    [job_card.full_time]
    Everlight Solar is seeking a driven and self-motivated individual to fill the role of Warehouse Assistant.If you are looking to learn the ins-and-outs of the construction business in a quick-paced ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Operations Coordinator

    Sales Operations Coordinator

    RE SYSTEMS GROUP AMERICAS INC • Minneapolis, MN, US
    [job_card.full_time]
    Re-Systems Group Americas is a leader in waterproofing technology, dedicated to innovation and advancing construction and engineering solutions. Our team is a dynamic mix of innovators and problem-s...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director, Revenue Operations

    Director, Revenue Operations

    Icario • Minneapolis, MN, US
    [job_card.full_time]
    Icario is the largest technology company focused on member engagement for healthcare’s most trusted organizations.Healthcare today is nothing short of amazing. Yet all of it only works when pe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Business Operations Success Director

    Business Operations Success Director

    Taylor Corporation • Minneapolis, MN, United States
    [job_card.full_time]
    We power the world's leading brands.Want to be part of something powerful.Bolster, a subsidiary of Taylor, is looking for a. Business Operations Success Director.You'll join strategic thinkers, desi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager, Pharmacy Operations

    Manager, Pharmacy Operations

    Medica • Minnetonka, MN, United States
    [job_card.full_time]
    Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Isanti, Minnesota, US
    [filters.remote]
    [job_card.full_time] +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Support Operations Associate I

    Support Operations Associate I

    Alarm.com • Bloomington, MN, United States
    [job_card.full_time]
    Do you have a passion for providing exceptional customer service and solving complex problems? Do you enjoy troubleshooting technology? If you answered yes, we are looking for you to join our Alarm...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Operations

    Director of Operations

    Anytime Fitness • Minneapolis, MN, US
    [job_card.full_time]
    Director of Operations – Fitness Franchise (Anytime Fitness).We are seeking a dynamic and driven.The ideal candidate is a passionate, strategic leader who thrives in a fast-paced environment ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Pharmacy Operations Lead

    Pharmacy Operations Lead

    United Natural Foods • Minneapolis, MN, United States
    [job_card.full_time]
    A leading pharmacy company in Minneapolis is seeking a Pharmacist to provide efficient customer service and manage pharmacy operations. Responsibilities include supervising staff, ensuring accurate ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Franchise Operations Coordinator

    Franchise Operations Coordinator

    Touching Hearts at Home • Minneapolis, MN, United States
    [job_card.full_time]
    The Touching Hearts at Home Franchise Operations Coordinator supports the day-to-day operations of the franchise office and strengthens franchisee relationships across the network.This role manages...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]