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Order Processing Specialist II
Order Processing Specialist IITNS • Durham, NC, US
Order Processing Specialist II

Order Processing Specialist II

TNS • Durham, NC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Title

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!

Overview

Processes orders for materials or merchandise from sales staff or direct customer contact. Maintains customer files with sales contracts and other information. Gives price quotations, completes order sheets and checks the price and quantity of each item listed. Distributes order sheets to respective departments. May coordinate with departments regarding order status, shipping dates, prices, product availability and back orders. This is an individual contributor role.

Responsibilities

Order Processing & Project Creation

  • Process customer orders through Salesforce workflows with precision
  • Create and manage Salesforce projects aligned with operational goals
  • Set up customer portal accounts and activate billing

Data Integrity & Platform Operations

  • Maintain accuracy of Salesforce
  • Monitor data flow between Salesforce, and integrated platforms
  • Ensure consistency across systems to support reporting and forecasting
  • Training & Documentation

  • Assist with onboarding and provide basic training documents and videos for users
  • Help document workflows, data standards, and best practices
  • Promote data literacy through updates and usage tips
  • For this role, we anticipate paying $22.00 - $26.00 per hour. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
  • Qualifications

    If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability / handicap status or any other legally protected characteristic.

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