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Front of House Employee - Server Assistant
Front of House Employee - Server AssistantNorth Fork Tavern • Eugene, OR, US
Front of House Employee - Server Assistant

Front of House Employee - Server Assistant

North Fork Tavern • Eugene, OR, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • Diverse, Inclusive, Welcoming Safe Space for Everyone
  • Opportunities to Group
  • Work-life Balance
  • Delicious Food
  • We're Competitive
  • Company parties
  • Employee discounts

Position Overview : We are looking for a dynamic and customer-oriented Front of House Employee to join our team. This role is crucial for creating a welcoming atmosphere and ensuring a positive customer experience. Responsibilities may include greeting guests, taking togo orders, managing payments, and maintaining cleanliness in the dining area.

Key Responsibilities :

  • Customer Interaction : Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.
  • Order Handling : Take online orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.
  • Service Delivery : Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.
  • Cleanliness and Maintenance : Maintain the cleanliness of the dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.

    • Qualifications :

  • Customer Service Experience : Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.
  • Communication Skills : Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.
  • Efficiency and Accuracy : Ability to handle orders accurately and efficiently, even in a high-pressure environment.
  • Teamwork Skills : Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.
  • Flexibility : Available to work various shifts, including early mornings, evenings, weekends, and holidays.
  • Physical Stamina : Capable of standing for long periods and moving quickly during busy periods.
  • Health and Safety Awareness : Knowledge of or willingness to learn health and safety standards applicable to food service. Must possess or be willing to obtain relevant food handler certifications.
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