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Bilingual/Customer Service Representative
Bilingual/Customer Service RepresentativeFASTSIGNS • Dallas, TX, US
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Bilingual / Customer Service Representative

Bilingual / Customer Service Representative

FASTSIGNS • Dallas, TX, US
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  • [job_card.full_time]
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Customer Service Representative

Become involved in the exciting sign and graphics industry by joining the FASTSIGNS West Dallas team!

Compensation : $15.00 - $16.00 per hour

Benefits :
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Free uniforms
  • Paid time off
  • Training & development
  • Earn commissions on closed sales
  • Regular full-time schedule with weekends off
  • Paid Time Off
  • Yearly Raises
  • Holidays off (paid)
  • Casual and creative work environment
  • Requirements :

    • Previous experience in customer service or sales
    • Basic computer skills including experience with a point-of-sale system, data entry, communicating through email
    • The ability to use a calculator and ruler
    • Bilingual, Spanish-speaking skills preferred
    • Responsibilities :

    • Serve as first point of contact for walk-in, email, and telephone customers.
    • Respond to customer questions, provide product recommendations and estimates, and assist customers with their order process.
    • Process customer orders and payment for sign orders.
    • Contact customers when their order is ready and ensure that they are satisfied after the job has been completed.
    • Send out marketing mailings and make phone calls to acquire new customers.
    • Assist store owner with paperwork and invoicing.
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    Service Representative • Dallas, TX, US

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