Item Processing Specialist Ii
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply. The item processing specialist ii will process / review items for checks, deposits, and legal mail. This includes working with relationship managers, retail associates, and back office associates to ensure all required items have been completed. The item processing specialist ii should have a broad understanding of requirements for the processing of checks. This individual must provide superior client service and have excellent time management skills, self-motivated, highly energized and a team player.
essential functions / responsibilities :
- ensure that all departmental transactions are processed daily and that all entries are in balance.
- keying and balancing entries within departmental system
- ensure that all incoming x9.37 files have been successfully processed
- working with respective teams / correspondent banks to resolve out of balance transactions
- complete research requests for bank statements, check copies.
- gatekeeping subpoena research and processing, to ensure that the bank is meeting all required court dates and requested information
- ensure that corrections have been made to clients' accounts for encoding errors, mis-posted, and duplicate presentment items.
- working with correspondent banks to collect and pass funds for adjustments
- ensure that the bank is in balance for the day, including uploading posting files, and transmitting outgoing x9.37 files.
- create all required eod reporting to ensure the bank is compliant with all regulations.
- create cash letter for all non-domestic checks received during daily processing
- ensure that clients have received the proper credit for items deposited based on exchange rates.
minimum knowledge, skills, and abilities needed to perform essential functions of the job :
high school diploma or equivalentminimum of 4 years operations and / or financial experienceproficient 10 key skillsleadership skills required; ability to manage workflow and delegate as appropriateintermediate knowledge of appropriate industry standard software (i.e. core banking and imaging)intermediate to advanced knowledge using microsoft officeability to define problems, collect data, establish facts, draw valid conclusions, and escalate as necessaryproficient understanding for completing specific department required tasksstrong written and verbal communication skillsmust demonstrate the ability to change priorities quickly, handle multiple priorities, work effectively under time constraints, and contribute to the team effortstrong attention to detail and level of precisionmust have ability to listen and collaboratepreferred knowledge and skills :
knowledge of item processing and / or adjustment processesexperience with jack henry silverlake core systemlevel of complexity and scope :
ability to handle moderate to complex tasks to support the departmentdegree of independence and decision-making :
use independent judgement and have a high degree of responsibilitywork with minimal supervisionuses subject matter expertise to advise othersresponsible for making day-to-day tactical decisionssupports the strategic directionrequired supervisory responsibilities :
sometimes lifts and carries less than 50 poundsfrequently sits, stands and walksability to work