Ocean Export Documentation Specialist

Job Duties

Including, but not limited to :

• Manage FAS (Free Alongside Ship) customer relationships and drive sales through proactive outreach and solution-based support.
• Coordinate end-to-end ocean export processes, including booking, documentation, and compliance with international regulations.
• Communicate with carriers, terminals, and internal teams to ensure timely cargo movement and resolve shipment issues.
• Works independently on a PC when using MS Excel, Word, and Outlook.
• Perform recordkeeping in manual, pdf and electronic database formats.
• Communicates with email, texting, and instant messaging.
• Phone etiquette that includes noting information, takes messages, schedules return calls, forwards calls, and any other task related to the phone.
• Work with other employees in the area working on different tasks.
• Maintain Scheduling and event calendars.
• Complete forms in accordance with company procedures.
• Schedule and confirm appointments for clients, customers, or supervisors.
• Keep work areas neat and orderly
• Regular attendance and punctuality are essential job functions
• Effective housekeeping in workplace area is an ongoing operation for safety and better hygienic conditions for all team members.

Qualifications

Job Expectations

Comply with all applicable federal, state, local, & SA Recycling safety, health, & environmental rules, regulations, policies, & procedures.

Physical Requirements

Work environment : In-person for the first 6 months of employment, remote after the first 6 months, contingent on satisfactory performance.

Hours : Flexible from 6 AM - 8 : 30 AM start

Pay rate : $25-28 / hr DOE

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Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.