ServiceNow Senior DeveloperCynet Systems • Glendale, AZ

ServiceNow Senior Developer

Cynet Systems • Glendale, AZ

[job_card.variable_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

Job Description:

The ServiceNow Senior Developer will design, develop, and implement Human Resource Service Delivery (HRSD) solutions within the ServiceNow platform.
This role requires strong hands-on technical expertise, experience in enterprise ServiceNow environments, and the ability to support integrations, enhancements, and administrative functions while following Agile best practices.

Responsibilities:

Design and implement ServiceNow HRSD solutions including HR Case Management, Employee Service Center, HR Knowledge Management, Lifecycle Events, Document Management, and Virtual Agent or Now Assist capabilities.
Develop and customize Business Rules, UI Pages, UI Macros, UI Scripts, Client Scripts, Script Includes, UI Actions, UI Policies, Events, Notifications, Views, and Reports.
Design, modify, and maintain ServiceNow forms, workflows, Flow Designer processes, scripts, transform maps, web services, inbound email actions, SLAs, and scheduled jobs.
Design, code, test, and deliver solutions using established frameworks and best practices for ServiceNow HRSD.
Integrate ServiceNow with third-party HR systems using REST and SOAP APIs.
Execute minor and major enhancement requests including UI modifications, system property updates, JavaScript changes, foundational content adjustments, and workflow enhancements.
Perform administrative and maintenance activities within the ServiceNow platform.
Build and manage knowledge articles for various user groups within the system.
Collaborate in Agile or Scrum environments and contribute to continuous process improvement.

Required Skills and Experience:

Minimum 5 to 7 years of hands-on experience in ServiceNow HRSD.
Strong proficiency in JavaScript, AngularJS, HTML, CSS, and XML.
Extensive experience with ServiceNow scripting and configuration.
Experience working in complex enterprise ServiceNow environments.
Strong understanding of ServiceNow administrative and maintenance activities.
Ability to manage multiple projects simultaneously and meet tight deadlines.
Strong critical thinking and problem-solving skills.

Basic Qualifications:

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
Minimum 5 years of experience with ServiceNow HRSD in an enterprise environment.
ServiceNow Certified System Administrator (CSA) certification required.

Preferred Qualifications:

ServiceNow Certified Implementation Specialist – HRSD certification.
Experience with Now Assist or Virtual Agent.
Experience working in Agile or Scrum environments.
Experience with Service Portal development and troubleshooting.

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