Pricing, Promotion, & Process Improvement Specialist

Job Summary

The Pricing, Promotion, Process Improvement Specialist will be a hands‑on, detail‑oriented team player to support our pricing and promotional activities while helping improve everyday processes. This role works closely with cross‑functional teams to ensure pricing and promotions are set up correctly, run smoothly, and reflect our brand’s goals.

Duties and Responsibilities

Set up and maintain pricing and promotional details across systems and platforms while maintaining approved margins.

Coordinate with marketing and sales teams to ensure promotions are launched on time and accurately.

Support updates to pricing and promotional materials as needed.

Monitor changes to pricing and promotional materials, ensuring proper approvals are documented and version history is maintained.

Identify workflow bottlenecks and help test new approaches to improve efficiency.

Maintain SOPs and keep training materials up to date.

Support creation of training guides or checklists for new team members or system updates.

Participate in user testing for new tools or system upgrades and provide feedback.

Assist with change management by communicating process changes and supporting training sessions or Q&A follow‑ups.

Respond to questions from merchandising, operations, and customer service teams regarding pricing and promotional processes.

Help troubleshoot issues and elevate when needed.

Attend team meetings and planning sessions to stay informed on upcoming promotions, pricing changes, and process updates.

Maintain organized records of pricing and promotion documents, including calendars, approvals, and retailer guidelines.

Ensure files are clearly labeled and easy to locate.

Qualification Requirements

Minimum Education

Associate degree or equivalent experience (Bachelor’s preferred).

Minimum Experience

5 years in retail operations, pricing, or customer service.

Valid driver’s license required.

Knowledge, Skills and Abilities

5+ years of experience in retail operations, pricing, or customer service.

Strong understanding of retail pricing and promotions.

Experience with major ERP systems.

Proven ability to complete time‑sensitive tasks.

Excellent communication, analytical, and problem‑solving skills.

Proficiency in Excel, data management tools, and performance reporting.

Physical Requirements

Sit regularly.

Stand or walk regularly.

Talk and hear regularly.

Lift up to 25 pounds occasionally (less than 25% of time).

Travel required less than 10%.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For employment within the United States, the W.C. Bradley Co. uses E-Verify to confirm the employment eligibility of all newly hired team members. To learn more about E-Verify, including your rights and responsibilities, please visit

The W.C. Bradley Co. is an affirmative action / equal employment opportunity employer.

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, or veteran status. We support and obey laws that prohibit discrimination where we do business.

Federal law requires the W.C. Bradley Co. to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. If you are interested in applying for employment with the W.C. Bradley Co. and require special assistance or accommodation to complete any part of the application and pre‑employment process, please contact our Human Resources Office.

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