Front Desk Receptionist

Front Desk Receptionist

OTTO WERKS, the newest division of OTTO Gruppe (OTTO Car Club), was born out of the necessity to expand our offerings within the automotive service industry. To better meet our members' needs, OTTO WERKS employs in-house, world-class technicians who provide support for modern, vintage, street, and race cars. Our team's range includes anything from basic maintenance services to full engine rebuilds.

We are looking for a polished, reliable, and detail-oriented Front Desk Receptionist to be the first point of contact for clients and guests. This role is essential to creating a welcoming and professional experience while supporting daily office operations.

Key Responsibilities:

• Welcome members, clients, and guests, ensuring a warm, professional, and polished first impression.
• Answer and route incoming phone calls
• Schedule appointments and assist with calendar management
• Accept payments and assist with invoices as needed
• Perform basic administrative tasks including data entry, filing, and scanning
• Maintain a clean, organized front desk and lobby area
• Communicate with technicians and team members to support daily operations
• Assist with additional office and shop-related tasks as needed

Qualifications:

• Previous receptionist, administrative, or customer service experience preferred
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Excellent organizational skills and attention to detail
• Comfortable using computers, email, and basic office software
• Ability to multitask and stay composed in a fast-paced environment
• Strong hospitality or customer service background; automotive interest is a plus but not required.
• Dependable, punctual, and team-oriented

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off

Schedule:

• Tuesday to Friday 9:00 am - 6:00 pm

Work Location: In person

Compensation: $18 - $24 per hour