CASE MANAGER

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary:

The Case Manager manages a caseload of participant cases by administering the policies and procedures of the program as directed by the contracting agency and the Program Manager or Supervising Case Manager. Learns, uses and models principles of the “What Works” system through evidence-based practices in all interactions with participants and other staff members. Provides participants with the tools and knowledge to prepare for successful community reentry through the delivery of cognitive behavioral curriculum in group and individual sessions. Facilitates in a group and individual setting focusing on the areas of motivation for change, social adjustment, personal management, social skills development, cognitive restructuring, development of problem-solving skills, and other related topics.

Primary Duties and Responsibilities:

• The Case Manager manages a participant caseload using principles of the “What Works” system. May conduct risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants’ progress or regress in Company database.
• Conducts orientation meetings with new participants to explain program rules and regulations. Verbally explains the participant contract in detail to ensure that the participant understands his/her responsibilities.
• The Case Manager reports all program violations to the appropriate agency or official via the established reporting parameters.
• May conduct the duties of the Assistant Case Manager and must have the skills to complete those duties at a basic level.
• The Case Manager may review daily summaries each morning and forward reports to the appropriate agency as required.
• Facilitates evidence-based Cognitive Behavioral Treatment (CBT) programs and other life skills programs to participants groups each week. Documents participants’ attendance, participation and progress in Company database.
• The Case Manager conducts group and individual meetings utilizing motivational interviewing techniques.
• Works with participants to develop and implement a rehabilitative plan.
• The Case Manager may testify in court regarding participants’ compliance with court orders.
• May screen participants at jail for entry into the program.
• The Case Manager provides face-to-face services to the Day Reporting Center participants. Develops treatment plans with participants.
• Develops and monitors the participant’s progress relative to the phases, and interventions of the program.
• Makes appropriate referrals to outside agencies as necessary.
• Maintains progress notes in participant files.
• Keeps the referring officers apprised of participant’s progress.
• Develops an exit plan to include discharge and aftercare information.
• May be required to learn and develop proficiency in Assistant Case Manager duties, including opening and closing the office, and performing participant intakes, check-ins, breath analysis and drug screens, to provide backup when necessary.
• May require coverage as needed at Porterville location at the Program Manager and Supervising Case Managers discretion.
• Performs other duties as assigned.

Qualifications

Minimum Requirements:

• Shall possess an Associates of Arts or Associates of Sciences degree from a granting institution accredited by the WASC or equivalent and a minimum of two (2) years of experience working with the criminal justice population, or;
• High school diploma or its equivalent and a minimum of four (4) years’ experience working in a similar position with the criminal justice population.
• A CBT Facilitator certification is desirable.
• Basic knowledge of case management, referral services and interventions in both group and individual modalities.
• Basic knowledge of criminal justice system.
• Demonstrates presentation, public speaking and facilitation skills.
• Demonstrates organizational skills and attention to detail.
• Effective communication skills with internal and external contacts at all levels.
• Ability to handle multiple priorities simultaneously.
• Problem solving ability.
• Good interpersonal skills.
• Basic computer skills.
• Bi-lingual (English/Spanish) skills preferred.

GEO Reentry Services, LLC.