Program DirectorCareer TEAM • Westwego, LA, US

Program Director

Career TEAM • Westwego, LA, US

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Program Director

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here.

Career TEAM is looking to hire a Program Director who will be responsible for managing and supervising staff, and overseeing the administration, programs, and strategic plan. The Program Director will oversee all aspects of the Workforce Innovation and Opportunity Act (WIOA) Title 1, Adult, Dislocated Worker, and Youth, including plans, implements, administering, and evaluating projects and activities necessary to ensure programmatic performance and compliance standards are met. In this role, the incumbent will practice working knowledge in Workforce Development protocols, which include a basic understanding of the field, core programs, and business plans. As a leader and member of the Corporate Management Team the Program Director is accountable for ensuring quality and integrity across Workforce functions. This is an on-site role, the selected candidate will be required to work at Career Team's Jefferson Parish location.

The Program Director is an integral part of our team and will assist us with our mission of accelerating the human condition!

Career Team also offers a competitive package including :

401k with a generous employer match;
medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;
disability insurance;
supplemental insurance;
paid holidays and paid time off, offered on an accrual basis.

Your Impact On Career TEAM's Success :

Ensure compliance with contract requirements, including adherence to policies and procedures and program monitoring

Focus on budget management by remaining cognizant of expenditure rates and ensuring everything is on track without disallowed costs, driving metrics and performance, providing support and coaching to front-line staff and creating service delivery plans for projects

Coordinate the planning and implementation of policies and procedures for continuous improvement and customer satisfaction

Assist with recruiting and maintaining the best workforce development talent in the Jefferson Parish region;

Develop and implement strategies to incorporate a focus on performance objectives in the daily operations of organizational staff

Responsible for the planning and implementation of policies and procedures, and a quality management model for continuous improvement and customer satisfaction

Accurate and thorough completion of required documentation and reports

Serve as the primary local contact and contract liaison for the funding source

Lead a team of high-functioning employees to execute the program initiatives while supporting employee growth

Conduct regular coaching sessions and annual performance evaluations of the team

Approach each day and task with a "ZAG" mindset

Other duties and projects as needed

To qualify for this role, the ideal qualifications include :

A Bachelor's degree or an equivalent combination of education and experience; Masters or MBA preferred

3-5 years of operational leadership and management experience with knowledge of WIOA contracts / programs preferred

Strong emotional intelligence and ability to lead a team with different working styles

The ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient maintain a high-level of confidentiality

Knowledge about the local region and relevant partners (preferred)

Experience in planning and organizing work standards, processes, and references

Sharp attention to detail with strong organizational, analytical, research and critical thinking skills

The capability to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and showing courteousness and a high level of professionalism

The ability to maintain confidentiality at all times, handle personnel matters effectively, and handle employee and personnel inquiries with sensitivity, tact and diplomacy

Exceptional time management skills to meet deadlines and work under pressure

A valid driver's license

Travel : Local travel is required up to 30% of the time within the Jefferson Parish region.

Salary : $55,000-$60,000.00 per year

Employment Type : Full-time, Exempt

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Program Director • Westwego, LA, US

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