Case Management Assistant-remote

FULLY Remote Case Manager Assistant

MUST reside in Nevada or Oregon

Description

COLLABORATION WITH CARE COORDINATION (CC) TEAM TO EXECUTE TRANSITION OF CARE (TOC) PLAN.

• Collaborates with Case Managers and Social Workers in baseline patient assessment to identify post hospital support and any discharge needs.
• Collaborates with Case Managers and Social Workers jointly to communicate and problem solve in the development of the TOC plan including offering choices and preferences for post-acute providers, available resources and sharing the expected discharge date and disposition.
• Ensures the patient and medical facility receives information on benefit coverage including partnering with payers when needed.
• Monitors progress towards meeting the TOC goals and escalates to Case Managers and Social Workers any barriers to achieving the recommended goals identified in the plan.
• Assures the patient and medical facility are kept informed of the progression of the TOC plan throughout the hospital stay.
• Coordinates all the necessary post discharge referrals and authorizations in collaboration with the CC team.
• Monitors and communicates with Case Managers and Social Workers regarding status of post hospital provider referrals, identification of barriers and / or progress in TOC goals throughout the day to promote timely discharge.
• Facilitates the transfer of a patient to an appropriate post-acute facility, by preparing documents for the receiving provider, assisting in obtaining physician signatures and providing assistance with transportation services.

DEPARTMENTAL GOALS & OBJECTIVES.

COMMUNICATION.

CUSTOMER SERVICE.

SKILLS AND KNOWLEDGE :

Oral and written communication skills.

Interpersonal and time management skills

Ability to work effectively in a fast-paced environment with rapidly shifting priorities and competing demands.

Ability to work independently with a minimum of direction.

Ability to exercise discretion and prioritize tasks, seeking input as indicated.

Intermediate PC skills and word processing skills required.

Additional Skills & Qualifications

EPIC is not required, but highly preferred

Must have health insurance knowledge

Must have 1 year of recent healthcare experience within inpatient or outpatient experience

High school diploma or equivalent required

Great opportunity for someone who eventually wants to got to school for nursing!

MUST be open to day and swing shifts

MUST sit in OR or NV- please only apply if you are in one of these 2 states

Job Type & Location

This is a Contract to Hire position based out of Happy Valley, OR.

Pay and Benefits

The pay range for this position is $18.00 - $18.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jan 27, 2026.