Automotive Acquisition Specialist

Responsibilities

Leverage the existing customer database  using data mining tools such as Automotive Mastermind, vAuto Reports, and referrals from sales and service teams to identify opportunities for vehicle upgrades and acquisitions.

Maintain daily communication  with current and potential customers through phone calls, emails, and in-person interactions. Proactively schedule vehicle appraisals, clearly explain the process, and ensure consistent, timely follow-up.

Collaborate with the Used Car Manager  to identify current vehicle needs and align acquisition efforts with inventory goals.

Manage vehicle sale inquiries  by accurately entering customer and vehicle data into appraisal platforms such as AccuTrade and vAuto. Run CARFAX reports, review vehicle history and service records, confirm completed inspections, and ensure appraisal details reflect the actual condition of the vehicle. Assist with pricing and finalizing appraisals.

Participate in management meetings  to review objectives, planned activities, performance metrics, and continuous improvement strategies.

Deliver exceptional customer service  with a professional, outgoing, and friendly demeanor. Demonstrate strong attention to detail and follow-through during the acquisition process, including handling all purchase paperwork and ensuring timely resolution of any post-sale payments to maintain customer satisfaction.

Requirements

• Sales experience or experience in customer service, such as retail, restaurant, call center setting, etc., is preferred but not required (sales training provided)
• Ability to learn data mining tools and software (Eleads experience a plus!)
• Strong customer service, organizational, relationship-building, and time management skills
• Excellent verbal and written communication skills
• Outgoing personality with expertise in developing relationships
• Driven, competitive, and willing to work in a team environment
• Must be authorized to work in the USA with a valid, clean, and non-suspended driver's license
• Able to pass a pre-employment background screening, Motor Vehicle Record check, and drug screen

Benefits

We don’t believe in a one-size-fits-all approach to employee benefits. Our programs are designed to support you at work and at home :

PTO begins accruing on your  first day

Sheehy Auto Stores is an Equal Opportunity Employer.

We are committed to creating a diverse and inclusive workplace. All employment decisions are made based on qualifications, merit, and business needs, without regard to race, color, religion, gender, age, disability, or other protected characteristics.